Customer Ratings & Reviews
- Model:
- 3820R2
- |
- SKU:
- 12375737
Customer reviews
Rating 4.8 out of 5 stars with 9825 reviews
(9,825 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the product for its exceptional ease of use and reliable overall performance, which are the most frequently praised aspects. Users also appreciate the efficient Wi-Fi connectivity, intuitive remote control, and straightforward setup process. While the device is generally well-regarded for its streaming capabilities and compact size, a small number of users have reported concerns regarding compatibility with certain television sets, battery longevity, and occasional overheating.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
roko
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sometimes it searches to much. Bio something. Keeps going out sometimes. Like connection is loose.
This review is from Roku - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Ditched cable because this is great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really easy to set up, even on TVs a couple years old
This review is from Roku - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
I would recommend this to a friend Rated 1 out of 5 stars
Very unstable after installation and activation
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been a Roku user for many years. This was the most troublesome activation. It took at least 6 times to get it to work and it's still not stable. After successfully completing installation, it will sometimes de-pair the remote, reject the video feed for some digital protection scheme it says I don't have for 1080p, or just blanks out the screen without warning. In addition, I had to de-activate TV control, since it would only increase to max or decrease to min a single push of the volume control. I was just about to package it up and return it, when I gave it one more try. If it fails again, back it goes. This is with a Vizio TV that has previously been running with a Roku 3 without problems.
This review is from Roku - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Roku Spectrum Cable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s okay. I find it cumbersome to change channels while using the Spectrum Cable TV App.
This review is from Roku - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Rated 2 out of 5 stars
Good device but slow wifi speed while streaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Wifi strength is weak. Home screen is not junky.
This review is from Roku - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
I would recommend this to a friendBrand response from Roku Team
Posted .Hi there, thanks for taking a moment to share your feedback with us. Signal strength can vary due to factors and we're here to help! Reference our helpful FAQ article: http://go.roku.com/connectivity. This page will provide you with common concerns, troubleshooting, error codes, and recommended actions.
We hope this helps!
Roku Customer Advocate
Rated 3 out of 5 stars
Roko
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worh the first day and now it hadn't work since.
This review is from Roku - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Streaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only solved part of my streaming issue which developed because LG TV browser would not update.
This review is from Roku - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
I would recommend this to a friendRated 3 out of 5 stars
Roku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not great. it doesn't always open up unless I switch inputs on my TV and then switch back
This review is from Roku - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Roku streaming stick
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok, not as good as the 4k stick and it doesn’t always work I have to unplug it sometimes.
This review is from Roku - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Fast and Reliable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast, high quality streaming, and a great replacement for an old Apple TV unit without having to drop over $100 on a new one while still getting all the content I wanted.
This review is from Roku - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
I would recommend this to a friendRated 5 out of 5 stars
Cheap, works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been a fan of a roku for quite some time. But their new 4K devices have all had major problems. But luckily this one has been pretty good but it’s on a 720p tv so.
This review is from Roku - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
I would recommend this to a friendRated 2 out of 5 stars
Roku Stick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return this due to it not being responsive. It would only work about half the time. I exchanged it for the other model that was 4k as well. I think it was a signal issues. But this is the first model I've ever had issues with.
This review is from Roku - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
I would recommend this to a friendRated 1 out of 5 stars
Not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constant audio dropouts. Have several Roku devices. This one has audio issues that im hoping will be fixed w sw updates
This review is from Roku - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
No, I would not recommend this to a friendBrand response from Roku Support
Posted .Hello there. Thank you for letting us know. we have few steps for you to follow. If you haven't already, try to unplug the TV and wait for few seconds to plug it back. Also, you can try to use the device on a different TV if it does the same thing. Additionally, please try to follow this FAQ to improve the sound: https://support.roku.com/article/208755518. If you need help troubleshooting the device, contact us online at support.roku.com/contactus. We’ll make sure to assist you better to get good feedback. Happy Streaming! Bernie, Roku Customer Advocate
Rated 2 out of 5 stars
Don't recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had roku in the past which is why i decided to purchase again. This time around is completely different. It takes a while to connect and it tends to freeze a lot. It will restart on its own. This will definitely be my last time purchasing
This review is from Roku - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Bella Roku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not think that it is any better than the one I had.
This review is from Roku - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Green stripes and piercing noise -
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working correctly after 4 months. Streamed various Roku devices for years and had zero issues until now. This device will stop streaming and created green lines and a piercing noise within either a few minutes of streaming or within 30 minutes of start of streaming. Googled how to trouble shoot, tested tv with another Roku device and no issues. This isn’t tv related, this is actual Roku streaming device related, and too late to return. Very annoying. Tried multiple ways to correct, nothing helps.
This review is from Roku - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Roku Streaming Stick & Vizio TV.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work as it should with my Vizio TV. Tried all of the online help & chat help. Only works by powering devices off then on in a specific order. a lot of trouble. Only thing worse was trying to get help from Vizio. My old Roku works well with a much older Sharp TV.
This review is from Roku - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Roku is Great, Just Not This One
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using Roku devices for years, and currently have 5 active units in my house. I bought this one to hide behind a wall mounted TV, and it absolutely will not find the wireless receiver. I have tried every configuration imaginable, including different TVs, plugs, HDMI ports, etc. I always get the dreaded Error 022. Roku knows these are mostly defective, and refuses to admit it (Google Roku Error 022 just for fun). It's going back today.
This review is from Roku - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Unreliable and failed in less than 90 days. Twice.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned many Roku devices. This model is terrible, as I've had two fail in short order. The remote control volume buttons only work sporadically. Recognized wifi but stopped connecting, even after exhausting all troubleshooting steps and factory reset. Best Buy's short return policy means I'm stuck with the loss.
This review is from Roku - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Jim, we appreciate the effort to took to troubleshoot the issue. Have you had a chance to contact our customer support team? We'd be happy to learn more and assist you further. Visit us online at support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us, and we’re eager to assist.
Thanks!
Elmer, Roku Customer Advocate
Rated 3 out of 5 stars
Locks up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it so I could load the Spectrum app. Locks up a lot. Almost once a day.
This review is from Roku - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
No, I would not recommend this to a friend














