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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 9825 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers recognize the product for its exceptional ease of use and reliable overall performance, which are the most frequently praised aspects. Users also appreciate the efficient Wi-Fi connectivity, intuitive remote control, and straightforward setup process. While the device is generally well-regarded for its streaming capabilities and compact size, a small number of users have reported concerns regarding compatibility with certain television sets, battery longevity, and occasional overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 460 Showing 9,181-9,200 of 9,825 reviews
  • Rated 3 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s works if I want to replace your cable boxes..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always count on Roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these Roku devices. They are great quality and a great way to update an older tv to a streaming tv.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    ROKU #3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our previous Roku s worked fine this unit seems to not connect to the TV. There is an HDMI error message almost every time we start the unit. I tested the HDMI connection with the older ROKU from the den and it works fine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I like

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, especially for Apple devices. I don't have to buy an Apple TV+ dongle now, which is great

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Take Your Chances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets WAY TOO HOT and it crapped out 6 days after I bought it. I exchanged it for another. We'll see if the replacement is any better.

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 3 out of 5 stars

    Ehh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new sticks overheat quickly and doesn’t last long. Make sure you get the insurance. My first roku stick lasted 5 years. After this, I will not purchase again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Roku best way to cable cut

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku does it again! Every time we need to connect a tv we just pop in a Roku and boom there it is

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Having Issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Have Really Good Internet And I Don't Understand Why My Brand New Roku Keeps Going Offline. Could Anyone Help Me Out With This Issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Niece Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She was really excited she really need it this for hee TV Couldn't miss out on the deal for this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save on your cable bill with Roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had Roku before - but a great way to get away from xfinity boxes and save on monthly fees

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Weak sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all as good as any Roku device. The big problem is the sounds varies greatly from channel to channel. For example, you can barely hear Hulu through the Roku, but it is fine through the Samsung app.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Better than firestick

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought three of these and love them! In my opinion, they are much better than the firestick.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roku TV Streaming Stick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying the free TV shows and movies. Worth every penny spent Am not very tech savy so it's taking me a bit of effort to figure out how to get back to the shows/movies I have started to wactch!

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Complete failure

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This states that it fit my 2014 Chevy Impala but it doesn’t match up at all the power lines and speaker connections don’t match up to the stock harness

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Conversion for an otherwise large but good TV into a great TV. Beats having to buy another TV.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Haven't received Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not received the product yet. Where is it?????

    No, I would not recommend this to a friend
    • Brand response from Roku Support
      Posted .

      Hi Sidney, we are sorry to hear about your order experience. Please contact Best Buy directly so that they can provide you with an update on your order. We look forward to hearing about your experience with our product once you have it set up at home. Thank you for taking the time to share your thoughts. Jessica, Roku Customer Advocate roku

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product and the Best Buy worker came out for my curbside pick up in literal seconds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter really liked this for school. The app listening feature is an excellent touch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we wanted, great for our spare room and kids to watch tv. Controls tv as well.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stupid Error

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "HDCP Error Detected" pops up every other day on this thing when plugged into my projector and takes 30 min to get it to go away. Very frustrating considering I only bought this for Netflix.

    No, I would not recommend this to a friend