Customer Ratings & Reviews
- Model:
- 3800R
- SKU:
- 5947832
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the ease of use, remote control features, and streaming capabilities of the Streaming Stick with Voice Remote with TV Power and Volume. Many appreciate the device's performance, picture quality, and the selection of apps available. Positive feedback also highlights the convenient TV power and volume controls and the relatively low price point. However, some users reported issues with the device overheating and battery life.
This summary was generated by AI based on customer reviews.
Pretty good, not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Switching from Directv to Rocky was a big change. Overall worth the lesser cost. Downside in the menu/guide design. Not nearly as user friendly as cable/satellite providers.
I would recommend this to a friendI would recommend perhaps the next level of this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately I have not been able to get it to respond to voice commands and it’s sometimes have to try more than once or twice to get it to turn the tv on or off.
No, I would not recommend this to a friendDidn't work with Spectrum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The problem that i had was i was unable to use the spectrum app which was why i purchased the unit in the first place. the unit worke d other wise but i think i'd prefer firetv.
No, I would not recommend this to a friendWorks good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is great for allowing you to stream sling and other apps, mine tends to freeze or reboot on its own almost daily. Not sure if it’s a lemon, my other 3 devices work ok
I would recommend this to a friendGreat interface, poor remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the general Roku interface but frustrated by remote connection issues. The remote control is synced (through wifi, I think) with the device but it's a poor connection.
No, I would not recommend this to a friendStreams well, but setup was frustrating.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this hoping that the voice search would improve my ability to find shows/movies on Amazon and Netflix. The setup process for it was my first frustration. I have a long password for my WiFi, and expected that such a new product would have WiFi Protected Setup capability (it did not, or if it did, I could not find it). After going through all the setup, Its streaming was a bit choppy, and the voice search did work, but did not provide enough of an improvement over my smart TV, so I returned it.
No, I would not recommend this to a friendA little to much to get set up.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This should be able to automatically connect when you turn the system on. Instead of having to select the source. Have not used it to the full extent as yet.
I would recommend this to a friend- Cons mentioned:Compatibility
Didn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to work with a Samsung TV and You Tube TV. Plugged it in and it wouldn't work. Tried it with a Sharp TV and it didn't work. It turned on but all you got was error messages. Investigated on line and this unit is prone to this issue so I returned it for a non-stick version of Roku and everything worked fine
No, I would not recommend this to a friend Roku Stick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not real tech savvy. Therefore, maybe reason for not scoring higher. I have problems with the product but I do not know if it is the stick or the internet service.
No, I would not recommend this to a friendIn doubt
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, I have not installed this on my TV so I don't know if it works or not. I am not sure how it is supposed to work
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Becky, we're here to help! Your Roku Streaming Stick is designed to help you seamlessly watch your favorite channels and shows.
If you need help getting started, we'd recommend starting here: https://support.roku.com/article/360053739094. This article features setup instructions/videos plus tips on how to watch your favorite shows and more.
If you need further assistance, don't hesitate to contact us directly. Visit support.roku.com/contactus to connect with an agent.
We hope this gets you up and streaming soon!
Roku Customer Advocate
Easier than I imagined
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simple to use but one app I chose doesn't sync with closed captioning and the audio is not always in sync with video using that app. The glitch is in the app not Roku.
I would recommend this to a friendI needed this for my Youtube tv.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work occasionally. Roku sent me an HDMI extender but remote works worse when it's connected. I haven't had time to call them back to fix the issue.
No, I would not recommend this to a friendGood for another location
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had tried the flat antenna screen on Bainbridge and it didn't have reception on the 3 main channels. I took it back, then tried ROKU, which a salesman said should work. I'm not on the Island much so not worth going back again, but the add showed good for ABC,NBC,CBS, etc. When I took it home, it was only for NEWS, not to be able to watch regular tv. It was for my guesthouse, and said "not available in your area.". Roku had been recommended by several people, but it doesn't seem to cover many areas.
No, I would not recommend this to a friendFirst try, but have now noted some flaws.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Roku works, but we have had several times when we were watching a live program that the picture gets quite fuzzy for various periods of time before it clears up.
I would recommend this to a friendReturned item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When going through the set up procedure, it was required to enter a credit card number. Nope, wasn't going to do that. Packed it up and returned it to the store.
No, I would not recommend this to a friendGets the job done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It gets the job done but doesn't do anything too special. If you have a smart TV then you won't need this. There is a delay when using the controller which can be annoying.
I would recommend this to a friendRoku stick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Roku is a good product. It has one issue that bothers me. It occasionally goes out and you get a swirling yellow circle on a blue screen. Not sure why it does this.
I would recommend this to a friendRon
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine.. A little hard to set up on a new samsung tv. Believe it clashed with the Samsung package on newer tv unit...
I would recommend this to a friendOk Media player.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is ok for people whose doesn't have smart tv. The quality of this device is not so great. The remote sometimes has issued.
No, I would not recommend this to a friend- Cons mentioned:Battery life
Bad remote
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The batteries in the remote die every couple of weeks. What the heck?
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there, we appreciate your feedback and we're here to help. Please be aware that if you are using private listening, it will typically drain the battery on your remote faster than when not being used. As a tip, disconnecting your headphones from your remote when not in use will help preserve your battery life.
If you are not using private listening with your remote and are still experiencing issues with battery drain, we'd like to recommend an alternative power solution that may help. If the USB cable from your Streaming Stick is currently connected to the USB port on your TV, we would request that you connect the USB cable directly to a wall outlet or power strip.
Additionally, please check for the latest update under your Settings menu as we believe that this has been resolved in our recent release. If you continue having trouble, don't hesitate to connect with a member of our support team directly so that we can assist. Get started here support.roku.com/contactus.
Happy Streaming!
Roku Customer Advocate