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Customer reviews

Rating 4.7 out of 5 stars with 10338 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the ease of use, remote control features, and streaming capabilities of the Streaming Stick with Voice Remote with TV Power and Volume. Many appreciate the device's performance, picture quality, and the selection of apps available. Positive feedback also highlights the convenient TV power and volume controls and the relatively low price point. However, some users reported issues with the device overheating and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 508 Showing 10,141-10,160 of 10,338 reviews
  • Rated 2 out of 5 stars

    Once roko was installed its amazing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a minor glitch installing. There is no phone number to call for help. I started over the nexted day and used my laptop instead of my phone. It finally went thorough. Then it was great.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Mmm

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This roku is saying that it is overheating!!! All of a sudden! Was fine in the beginning

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not as good at apple tv

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs to have apples airplay to connect phone and iPad. I purchased for gym and streaming many workouts requires airplay so I had to switch to an apple tv

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi John, thanks so much for sharing your feedback with us! We strive to create an amazing entertainment experience for our customers. With this in mind, we have recently added Airplay to our software so that users like you and enjoy the freedom to stream and share content right from your iPhone, iPad, or Mac.

      To determine which Roku devices are compatible with Airplay and Homekit, visit our helpful FAQ article at https://support.roku.com/article/360057488733.

      We hope this helps for any of your future streaming purchases!
      Roku Customer Advocate roku

  • Rated 2 out of 5 stars

    Annoying remote

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works fine. After a couple of months, the find the remote beep keeps going off quite frequently. Not been able to find a remedy for it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Lots of long pauses while watching some shows

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not real pleased with this device. It's not nearly as easy to use as it sounds. We get a lot of error messages and there seems to be a lot of spooling. It's difficult to navigate.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Nice picture when it works.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problems with WiFi connection even though Roku states connected. Gave up after getting disconnected with the internet provider twice. Now it’s in a drawer. Waste of $50.00. Glad it wasn’t more.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No go roku

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never attempted to use it. started looking online at how to get it set up and so many people said that it's scrambled their TV we didn't even want to take a chance. bummer because we were hoping to be able to use it at the hotel. but that wouldn't have worked very well either as the USB port was in the back of the TV and the thing needs line of sight communication to work the remote

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good streamer but terrible remote!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote sucks!! Goes through aaa batteries everyday. Also only stays connected part of the time. I’ve read this is an issue but come on roku really this is the best you can do? Vet unsatisfied

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started requiring power removal & restart after 6 months. Issue has only gotten worse. My other Roku TV is great but this stick is not.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Roku has stopped working after a few weeks.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Roku has stopped working after a few weeks. My previous Roku lasted about a year and stopped working. This is not Best Buy's problem or fault. It is a Roku problem.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The Roku Channel has hundreds of free movies

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Roku for years,including several different models.The best new thing of note is Roku has recently released The Roku Channel,which has hundreds of free movies.It is ad supported.Roku has just about every app you can imagine (YouTube/Pandora/Netflix/Amazon/Hulu/HBO Now) plus tons of more apps in many different categories.Here are some points to consider when deciding on which model of Roku to buy: 1)If you need to connect by WiFi in a room far away from your WiFi router,I would recommend the Roku Streaming Stick PLUS or Roku Ultra. 2)If you have a 4K TV,I would recommend the Roku Ultra or Roku Streaming Stick PLUS. 3)To search for content using your voice,go with either the Streaming Stick,Streaming Stick PLUS or Ultra. 4)If you want a wired ethernet connection,go with the Roku Ultra. 5)If you want to connect to an old TV with RCA/Composite audio/video jacks,you will need the Express PLUS 6)The Express models have a remote where it has to be pointed at the device,unlike the other Roku models. 7)If you are only going to buy one Roku device,I would recommend the Roku Ultra.The Ultra has many unique features that the other Roku models don't such as: -Gaming buttons to play video games -Remote finder to find a lost remote control -Ethernet port for a wired connection -Micro SD card slot -USB Port -Night listening mode (this lowers the volume of loud,explosive sounds and raises the volume of soft sounds like whispers.Very useful!) -Headphone jack on the remote for listening without disturbing others

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    When it works, we like it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works, but has to have adapter because it is too big to fit in the HDMI port. Due to having to use adapter, which wont let roku always connect, had to tape to keep in place

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wouldn’t have picked it knowing what I know now

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted the full use Roku remote this is higher priced version and still doesn’t add the full remote functioning only adds a volume button

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Works Great.......AFTER you RESET it EVERYTIME !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roku has to be Reset EVERYTIME I watch TV....... Ive now read that tons of people experience this problem. Sometime i have to re pair the remote also......

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Roku

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic device but gets the job done, i have since got a new on that has 5G internet and would recommend that to anyone looking for one.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    The roku is overheating.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We get a message indicating that the Roku stick is over heating.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dead in three months

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on 5/21. Used it sparingly in our nursery during late night feedings. It started freezing and rebooting sporadically in July. It progressively got worse and more frequent. I tried a factory reset and it doesn’t run long enough to get through set up. FYI Roku support is a joke. I’ve had an open ticket since 8/22, it’s now 9/6. I’m officially done with Roku.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Already heating up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already heating up.. I bought the same one by mistake. This one heats up as well. I am going to return it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Remote keeps disconnecting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to like this alot, however the remote keeps disconnecting. The older stick had a more solid connection with the remote. Please fix Roku!!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Rumor Premium overheated twice in less than a mont

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rumor overheated twice in less than a month. It disabled my WiFi. I think ruko should send pickup & replace it.

    No, I would not recommend this to a friend