Customer Ratings & Reviews
- Model:
- 3800R
- SKU:
- 5947832
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the ease of use, remote control features, and streaming capabilities of the Streaming Stick with Voice Remote with TV Power and Volume. Many appreciate the device's performance, picture quality, and the selection of apps available. Positive feedback also highlights the convenient TV power and volume controls and the relatively low price point. However, some users reported issues with the device overheating and battery life.
This summary was generated by AI based on customer reviews.
Roku not for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased Roku to save on my cable bill, but it didn't work for me. I like watching live tv but Roku would shut off every couple of minutes.
No, I would not recommend this to a friendTerrible to use and set up.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible to set up and use. More stations want paid subscriptions now also. Stick with cable, Direct TV or buy an antenna.
No, I would not recommend this to a friendremote is garbage
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased 3 roku's. All three had problems with remote. Never buying them again.
No, I would not recommend this to a friendStreaming Stick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend this product. It was told to me easy to install and work with. NOT SO. Would never use this item, i put it away in a box.
No, I would not recommend this to a friendMeh
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t get. The remote quick working shortly after the refund period ended.
No, I would not recommend this to a friendroku streaming stick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it doesn't work i need to return & i don't how to return because it was shipped i need return postage
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Faye, our Support website has a suite of helpful FAQs and online video tutorials. You can learn how to setup your Streaming Stick here: https://support.roku.com/article/115008193567.
Otherwise, feel free to contact us so that we can assist you directly. Navigate to "Agent Support" at the bottom of the Support page and "check support options". Be sure to and mention this review and your device ID number so that we can best assist.
If you're still in need of a return, we recommend contacting BestBuy to assist in the transaction.
Roku Customer Advocate
Sorry I bought it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The remote has been very unreliable. Sometimes it works, sometimes it doesn't. The support I have gotten from Roku has been a joke.
No, I would not recommend this to a friendGarbage
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is junk. Can't retrieve my information. Paid them $14.99 to retrieve it and still can't get into my "vault".
No, I would not recommend this to a friendSeems like old technology
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not like this Roku Streaming Stick. Seems like the technology went backwards. It's not user friendly. I would not recommend it.
No, I would not recommend this to a friendbought this to watch in hotels
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this unit worked good for one week. I was still at the first hotel when it died. I wish they still made the good ones.
No, I would not recommend this to a friendControl not working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Remote control does not work appropriately. When using the top part stops working suddenly
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there, help has arrived! We'd like to assist in resolving your remote concerns.
If your Roku device is not responding to button presses, try removing the batteries from your remote, re-inserting them, and restarting your Roku player. If your remote is having trouble pairing to your TV or player, we have detailer instructions on our website: https://support.roku.com/article/360011621473
You can find even more details about troubleshooting remote issues on our helpful FAQ article at https://support.roku.com/article/208755708.
If you continue having remote troubles, send us an email so that we can assist! Visit support.roku.com/contactus to get started.
We hope this helps!
Roku Customer Advocate
Poor reception
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I could not get a clear picture & picture kept freezing. I called Roko & Spectrum & they told me to get a new router.
No, I would not recommend this to a friendgreat roku; easy to use and navigate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.updated roku with faster streaming; love it!! Turned in cable boxes to save money and am very happy with the new roku!
I would recommend this to a friendEh. Not impressed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not at all impressed. Most updated or live TV requires a cable subscription. I might as well get cable. Nevermind.
No, I would not recommend this to a friendStopped working within 6 months
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stuck at the bouncing roku logo. Googled the problem and sounds like it is common. Will never buy roku again
No, I would not recommend this to a friendDid not work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could not get it to work. Tried everything suggested still would not work. I returned it.
No, I would not recommend this to a friendDidn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The remote would work with the device or it would be so delayed it was frustrating.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Bill, this certainly isn’t the kind of experience we’d hope for you to have and we're here to help. Please send us an email at so that we can work with you directly. Get started here support.roku.com/contactus and be sure to mention this review along with your device ID. Your feedback is very important to us and we’re eager to assist.
Thank you!
Roku Customer Advocate
Does not work with Spectrum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We where told this was compatible with Sprectum and is not so we had to return it
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there, we have some great news to share with you! The Spectrum Channel is now available to download for all Roku players as of August 17, 2021. If you're having trouble locating the channel, make sure that your device is on the newest software update.
To stay in the loop with all upcoming announcements, we recommend subscribing to our blog: https://blog.roku.com. Many thanks for your continued support.
Happy Streaming!
Roku Customer Advocate
Frezzes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up harder then previous models. It fails commands, frezzes. Need to restart. Does not cast.
No, I would not recommend this to a friendcomplicated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very complicated. Maybe because I am used to regular cable.
No, I would not recommend this to a friend