Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 1863 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the Ultra Streaming Media Player's ease of use, picture quality, and performance. Many also praise the remote control, particularly its headphone jack and intuitive design. While some find the price a bit high, the positive feedback on features like 4K streaming and the user-friendly interface outweighs these concerns. The setup process is also frequently cited as quick and easy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,863 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of these at different times. It work great on my newer model television, but, the older model (7+ years) it could not stay on the internet. Kept saying, “it could not be found”, but only on Xfinity. Amazon Prime streamed seamlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    No Issues - Works as Advertised

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good upgrade from my Roku 2. If you already have Roku devices, you'll love this one. Pretty quick, but not as quick as Apple TV in loading apps. No complaints and well worth the money considering it's about $100 less than the Apple TV.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Roku Channel has hundreds of free movies

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Roku for years,including several different models.The best new thing of note is Roku has recently released The Roku Channel,which has hundreds of free movies.It is ad supported.Roku has just about every app you can imagine(Youtube/Netflix/Amazon video/Hulu/HBO Now/Pandora plus lots of more apps in many different categories).The Roku Ultra is the top of the line model and has several useful features that the other models don't..Here are some points to consider when deciding on which model of Roku to buy: 1)If you need to connect by WiFi in a room far away from your WiFi router,I would recommend the Roku Streaming Stick PLUS or Roku Ultra. 2)If you have a 4K TV,I would recommend the Roku Ultra or Roku Streaming Stick PLUS. 3)To search for content using your voice,go with either the Streaming Stick,Streaming Stick PLUS or Ultra. 4)If you want a wired ethernet connection,go with the Roku Ultra. 5)If you want to connect to an old TV with RCA/Composite audio/video jacks,you will need the Express PLUS 6)The Express models have a remote where it has to be pointed at the device,unlike the other Roku models. 7)If you are only going to buy one Roku device,I would recommend the Roku Ultra.The Ultra has many unique features that the other Roku models don't such as: -Gaming buttons to play video games -Remote finder to find a lost remote control -Ethernet port for a wired connection -Micro SD card slot -USB Port -Night listening mode (this lowers the volume of loud,explosive sounds and raises the volume of soft sounds like whispers.Very useful!) -Headphone jack on the remote for listening without disturbing others

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great upgrade to an older TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added to an older SONY Bravia TV that has an amazing picture, but lacks any of the current Smart TV features; simple to connect and setup, and enabled access to certain apps we were looking to add to this room for a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great replacement for my old Roku

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having issues with YouTube TV on my old Roku (3 I believe). I replaced the device with this ultra model and things have been great ever since. I do not use the voice features of the device but it does support voice commands.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great piece of equipment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Roku. I cut the cord recently and this was a great decision. Multiple TV and movie apps. Crystal clear 4k picture. And very compact. I hardly see it. I loved it so much I bought one for the other three TVs in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great addition to your TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was well priced at Best N Buy. Extremely easy to set up . I purchased them to assist with allowing all my apps to work through my surround sound. Not only did it accomplish that but I have a few additional app dads to utilize.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great multimedia hub

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is hands down the best multimedia hub I’ve owned (several previous Roku and Fire devices). Very fast, picks up my WiFi signal flawlessly, and is an overall better experience than the apps on my smart tv’s and Tivo devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote Control = Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The head phone jack in the remote really helps during late nights when I'm trying not to disturb my roommates that are adjacent to the living room. My general take away with the Roku is that you can turn any TV into a smart TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product for cord cutters. I'm old and a novice and it was simple to use. Saved me big bucks on cable bill and paid for itself quickly. Get to watch March madness, Yankees, and so much more than cable repeats. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I don’t have a 4K set to evaluate the performance but it is far snappier and more responsive than my older Roku 3. Very easy to set up and all my apps downloaded and were ready to go once the device was activated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first Roku Ultra I’ve purchased. I got it since I can connect it via Ethernet cable. I have several Streaming Stick+’s. This product works great and highly recommend it for those wanting a direct Ethernet connection.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The Best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my original Roku with this top of the line mode and am so glad I did. What a great improvement on an already great product. Ease of installation is greatly appreciated as well as new features such as voice activation.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Roku Ultra Best Choice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this product. No need to get the stick because this does so much more and your picture is worth it. I returned the stick for this after setting up the ultra in my living room. I had to have the same in my bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third Roku we have bought over the past 10-15 years. It allows easy navigation of the many streaming channels, and provides security and access to 4K high-definition devices. We are very pleased with this update.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great streaming device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Roku devices for nearly three years and have been very pleased with the performance, range and flexibility. They are excellent streaming devices that provide nearly endless content at a very reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I Love My Rokus!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd Roku that I have purchased, all still in prime working condition. I love them! Their ease of use is fantastic and I like not having to try and navigate through different streaming interfaces from tv to tv.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great streaming player with big flaw

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a great streaming player. Speed is excellent, set up was a breeze, Wi-Fi reception is great, can’t say too much bad about it. However, I am new to streaming players and I think it’s totally ridiculous that the remote now allows you to control the volume and turn your TV off and on but they don’t put a mute button on it? It’s a ridiculous omission.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roku Ultra is really easy to use. Very simple straight forward platform that you can customize to display apps you want to see. I'm going to buy another one for my parents because it will be easier to navigate than the firestick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like the newest version of the ROKU, love the screensaver!

    I would recommend this to a friend