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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1863 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the Ultra Streaming Media Player's ease of use, picture quality, and performance. Many also praise the remote control, particularly its headphone jack and intuitive design. While some find the price a bit high, the positive feedback on features like 4K streaming and the user-friendly interface outweighs these concerns. The setup process is also frequently cited as quick and easy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,863 reviews
  • Rated 4 out of 5 stars

    Not A Big Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I recently upgraded to a 4K TV I knew I would want to eventually upgrade my Roku 3 to support the extra resolution. Increasing crashes sped my decision to upgrade. The Ultra is a bit bigger than the 3 and the matte black remote weighs more and feels a bit more expensive. Overall, the experience was not the upgrade I was hoping for. The picture quality didn't really improve in menus like I expected, though this is probably down to the apps themselves. 4K content is still limited, and I had some issues enabling HDR with my TV (Sony 900E). Voice search is also limited and doesn't work in most of the apps I have tried, only the main Roku search, which was disappointing. However, Roku still offers the most channels of streaming boxes currently on the market. If you are looking at upgrading from a 3 there isn't much of a performance difference. Older Rokus or Streaming Sticks will be more obvious. Overall, a good device, just not the revolution I was hoping for after several years of development.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Much Faster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a new TV and that was connecting wirelessly. Wanted to switch that to a Roku player to connect to the net and play Prime and Netflix and this does that job perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Roku

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally upgraded from my Roku XD. This streamer works wonderfully. I love having the headphone jack on the remote. Easy to watch late at night without disturbing the wife.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to setup, great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Model of choice as I cut the cord on cable tv. Matched up against Apple TV, the Roku Ultra has all the same functionality, at far less of a cost. Great stuff and easy to setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up. I’m using it in my bedroom so they don’t have to connect to cable. Love all the alternative choices that you get as well as the main stream channels

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roku wonderful product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the easy setup, reliability and response time. Use it with YouTube tv and direct now both easy to use, strongly recommend this product if looking for a streaming tip box

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Makes streaming a breeze. Very simple to use and great security features to prevent kids from making unauthorized purchases. Bought multiple

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Roku

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned many a Roku device, this one is the best by far. Very fast, snappy. I love the TV and Volume control, Vice search controls and the Aquarium beautiful screensaver

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture and sound quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this because i had problems using Sling Tv with a Chromecast. It has a great picture quality, but i was surprised about the sound improvement with true surround sound.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cutting Cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for cutting cable. We love the look of the Roku compared to other devices available. Easy set up, easy to use and great for recording shows/movies with HULU LIVE.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a second house and purchased this as I have internet only. Works great !!! Also have Roku and tried a few other devices but this one is really stable and easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service and channels

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my Roku it’s gives me channels that I couldn’t find on regular t.v. Nor cable service

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Roku. Got rid of cable TV and bought this Roku and I never looked back. Works fantastic, ditched three remotes, and have all the channels I want with Hulu Live.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Replaced old Roku with new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the new Roku. Our old one could not accept any new updates. The new screens are easy to read. Like that the remote also controls the power and volume on the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Best I’ve tried

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve tried Appletv and now Roku ultra, they both have pros and cons. The Roku is more like aTV remote so it’s easer to use. The Apple is very sensitive and Causes you to make mistakes And have to go back. They could both be easer to figure out how to download and activate new apps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Skeptical at first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical to get rid of my satellite service at first but the Roku player quickly eased my suffering. Easy set up and to add new channels, it's a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku ultra was easy to install and is user friendly. Keep it simple for us that aren't tech savvy. Great feature is that you can bring it with you where ever you travel.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    So Good I bought another one for my other tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually prefer the Ultra than the stick, but they work fantastic and I am very happy I don't have the high cable bills anymore. Streaming is definately the way to go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best streaming device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned each of the streaming device except for the Apple TV and I have to admit Roku is the best. It has all the apps you need and the user interface is excellently designed. I also haven't run into any technical difficulties since I bought it. I hated not just being able to control my Chromecast Ultra with a remote control to go to different apps and what not. I had a lot of technical difficulties with my 4k Amazon Fire TV and the because of a dispute with Google the YouTube app on the platform was an enlarged phone app version. Going with Roku eliminated my problems and gave me the access that I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roku is excellent for watching TV on my own schedule. There really are only a few channels I like but this way I can go back on my schedule and watch my favorites.

    I would recommend this to a friend
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