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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1863 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers express satisfaction with the Ultra Streaming Media Player's ease of use, picture quality, and performance. Many also praise the remote control, particularly its headphone jack and intuitive design. While some find the price a bit high, the positive feedback on features like 4K streaming and the user-friendly interface outweighs these concerns. The setup process is also frequently cited as quick and easy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,863 reviews
  • Rated 5 out of 5 stars

    My First Roku

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with it. I've never owned a Roku before, so I can't compare between models. I purchased this primarily to access FilmStruck, but I find I'm using it to watch Netflix and other streaming services that I could easily watch via my Tivo or my smart TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Swiss army knife of streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and smooth operation. Love the private listening option on the remote as well as roku android app. supports most streaming channels sans apple (of course) other brands give you brand lock in or other brand lock out - not roku, it supports most (not apple...)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not worth the hype

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this hoping to cut the cable, but actually seems, to us, more of a hassle to try and find what we want to watch. Also, found the live streaming didn't appear live and we couldn't find what we wanted to watch. It is hoked up and available but we haven't used it to its full potential, if there is one, since we bought it. I was able to negotiate with our satellite provider and are quite happy with our monthly bill.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Internet TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug it in, connect to TV, set up your wireless connection and off you go. Make sure you have wireless AC and a high speed internet connection. Wireless N worked but it buffered constantly so a cat. 5 cable was necessary. Upgraded to wireless AC ending problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am absolutely pleased with this device. I considered the Chromecast and Nvidia. However, this was what I needed. I was so happy with purchase that I went back and bought two more. All my streaming services in one place. The YouTube TV app sealed the deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best streaming media player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best streaming media player to date. It has so many free channels, its incredible. It also has paid channels to but you can choose what to keep and watch. Better than cable/satellite in my view. I would recommend this device to family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it has great display if you have Ultra HD 4K TV. Being from India, I am great fan of cricket and it is worth the money I spent as watching cricket has never been so awesome. I have regular HDMI cable. Maybe using Ultra HD HDMI cable will make more difference.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Regular streaming device

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku does a good job with its setup of this device. Has all the apps you need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's nice to cut the cord!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for getting rid of the $200 a month cable bill. Several choices for getting "Channels." Some free ones, some with not much on them, others (like Hulu, SlingTV, and PS Vue) you'll have to check to see what fits for you. Drawback in the local channels. there is one "Channel" that has some local news but not the regular broadcasting. I haven't found (Nor looked...yet) a way to hook-up an air tv antenna.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good option for cord cutters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far i've been able to install apps for Youtube, Twitch, and MotorTrend OnDemand and watch just about everything i care to watch in full HD. I haven't even gotten to the subscription services and i'm already wondering why i didn't cut the cord sooner!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We cancelled cable and got one of these and it’s great. I love the headphone option.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to install and works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to give up the Spectrum digital box (@$9/month) and go with ROKU. Installation was easy following the step-by-step directions. It does take a bit more time to load and watch TV compared with Spectrum digital box, but it is still worth it. I hate to give Spectrum one more penny than necessary! I have recommended this product to several friends who are looking to cut their cable expenses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this new Roku player. We got it for the bedroom as we had cancelled cable. What I especially like about it, is the volume control. You can set it to keep the volume from going to loud. No more waking up to screaming infomercials!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it for wired connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only version that comes with a wired option for streaming. If your wifi is outstanding with no issues, you can get some of the lesser ones, but if your wifi has problems or you need a wired connection, this is what you want to get.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    excellent device.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love ability to easily switch from Netflix to Philo to Vudu. Recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Brings in streaming video

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Roku Ultra for 2 reasons. First, I wanted to use Playstation VUE and my Samsung UHD Smart TV doesn't offer Playstation VUE. I don't have a Playstation game console either. Second, the Roku Ultra is needed with a 4k UHD TV. The Roku has worked very well. However, we miss not having previous channel recall, needing to return to the menu to go to the last station viewed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful device that has changed the way we view our favorite movies, programs, and series. so many choices to choose from. haven't really watched a lot of TV other than sports. my wife thinks it's hers...Yeah it's that good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid product, performs as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product to add to our master bedroom TV. We have a smart TV there but I prefer the expanded app selection available through the ROKU device. The phone app works well and you do not have to 'aim' at your device for it to work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like it a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this system better than the other big competitor, but still has a learning curve since it is so different than the cable box system. Now that I have used Roku fo awhile I know I made the correct choice. All the local channels and a few other add-ons. I have cut my tv viewing bill in half. Upgraded router and internet speed, no problems with buffering, even with 4k video.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for all my streaming needs. Hands down the best device for streaming

    I would recommend this to a friend