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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1863 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the Ultra Streaming Media Player's ease of use, picture quality, and performance. Many also praise the remote control, particularly its headphone jack and intuitive design. While some find the price a bit high, the positive feedback on features like 4K streaming and the user-friendly interface outweighs these concerns. The setup process is also frequently cited as quick and easy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,863 reviews
  • Rated 5 out of 5 stars

    Love ROKU. wont be without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my ROKU player - and now I love the volume feature added to the remote. I would like to be able to have a wristlet strap added back on to the remote since I do not utilize the mobile phone app for controls ( my kids use the app)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    New Roku customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with everything except the voice options. Voice options is very limited

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New to cord-cutting, and the Roku Ultra has been the saving grace. We also use a Chromecast but were having buffering and delay issues from sites like Kanopy and even PBS. Now on the Roku it all works just like cable. I'm impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    By far the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roku experience is by far the best - better than Chromecast, which is simply a destination for streaming from your device, and better than Fire Stick/TV because the apps are better designed and the experience is more fluent on the Roku.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a roku years ago but gave it away because I didn’t need it anymore. I now have a 4K system and wanted a streaming device to match. The new roku had good reviews and lots of features. I have been very satisfied with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade from Roku 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a failing Roku 2. I like that the remote is now capable of controlling the volume and powering on and off of the tv. I chose this model because I wanted one that still allowed me to hardwire my internet connection.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works well and is very easy to set up. I would recommend the product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Takes a bit if swapping from cable but worth the savings

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works fine, but should come with HDMI cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 3 of these for streaming tv. At this price it should come with HDMI cable, which is necessary for hookup.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I were hoping the new Roku stick would work more effectively than our previous one—we were wrong.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my Roku. It’s simple to set up and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Roku for experienced users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you know how to hook it up. Enjoy all the channel it offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku replaced my cable box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cable is old in our condominium and instead of spending an enormous amount of money to replace the cable we bought a Roku box. The TV in our bedroom works great and we are saving money every month by not renting a cable box.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Roku worked as advertised. Like the earbuds from remote feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love these Roku's

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my fourth Roku Ultra. I have these in four rooms. It's great to have to watch movies on and there are a lot of free channels so it won't break the bank. I just wish my ISP was cheaper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using the Roku as my media app streamer. The global search portion of menu is very useful, as well as the wide range of apps available. I think this player is very user friendly, and ended up getting one for the parents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ditch cable box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought since cable company said you need a box to use or no cable well this took care of it and then some with all the added features, it’s crazy now that I have and look back and say what the heck was I doing why did I wait so long

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love It, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device works great! What I didn't know when I bout it was that the Roku remote has preset buttons for Netflix, Hulu, Sling and HBO Now. You don't get any choice on the remote, you must order a different remote if you want different buttons. There is no way to change the mapping in the software. If there was a way to re-map the buttons I would give it 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works with Spectrum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this when Spectrum changed to all digital, so that I don't have to pay for a cable box. The Spectrum App for Roku does the job. Note that if you have a Samsung smart TV, it may support the Spectrum App already.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wish I would have bought one sooner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not tell you how much I truly enjoy this device. I bought a couple to replace cable boxes and save some money and use the streaming app that comes with my service. I can tell you I wish I would have done it sooner.

    I would recommend this to a friend