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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1863 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the Ultra Streaming Media Player's ease of use, picture quality, and performance. Many also praise the remote control, particularly its headphone jack and intuitive design. While some find the price a bit high, the positive feedback on features like 4K streaming and the user-friendly interface outweighs these concerns. The setup process is also frequently cited as quick and easy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 1,863 reviews
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was on sale and our old one stopped working so we bought a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku is the way to go

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only regret is that I didn't buy it sooner. This Roku is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Streaming Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely the best streaming device out of the bunch. Works with 5g

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 3rd one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped my cable since I got my 1st roku and netflix. Very satisfied with roku

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rokus are the best!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having Rokus, I have 7 of them throughout the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Roku Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best one yet. And adding voice commands is the icing on the cake.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cut cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I've done, great selection of free to, movies, sports and news.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great picture, bad processor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were really excited about getting this for our 4k TV, and it started off really well. Then, a month in, the apps stopped working, it kept crashing and all of a sudden we couldn't have as many apps as we had in the beginning. There is a limit to the amount of apps we have loaded to our Roku. The Disney Now app won't even start up and our remote goes out every time, even though it says our batteries are brand new. Our streaming stick had better processing power than the Ultra does.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Like the tv controls on remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great like all my roku products! I love the tv controls on the remote!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cord Cutter Finally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first experience streaming instead of cable and so far I love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Streaming 4k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for 4K streaming but can’t say that I see that much of a difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition in stead of cable box. It is inexpensive and easy to install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great product but you cant get this model anymore. The one thing i didnt like is the remote seemed to not work or respond often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love roku

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the upgrade on the new streaming systems...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best lots of apps to stream all kinds of different programs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A necessary for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I don't have cable so I do most of my tv watching through my roku

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased as an upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to get a new Roku and this is a great upgrade from the cheap players

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought home from store, read directions carefully, hooked up. Couldn’t believe the channel selection it provides . A great value! Bye bye local cable!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of this to upgrade from my Roku 3. It was a great decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku with 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Roku unit works flawlessly, it has 4k ability that works great.

    I would recommend this to a friend