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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1863 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers express satisfaction with the Ultra Streaming Media Player's ease of use, picture quality, and performance. Many also praise the remote control, particularly its headphone jack and intuitive design. While some find the price a bit high, the positive feedback on features like 4K streaming and the user-friendly interface outweighs these concerns. The setup process is also frequently cited as quick and easy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 1,863 reviews
  • Rated 4 out of 5 stars

    Easy to use and no issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All around pretty darn good. Would easily give it 5 stars if you did not have to pay for the games (LOL).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it had mpeg2 compression so it would work with hdhomerun better but otherwise an excellent product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I returned this item....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were thinking of cutting the cable cord and its high monthly fees. I thought that the memory on this model meant that it would function as a DVR. Since it does not, we decided that we needed that feature, so we returned the Roku. It seems like a good choice in streaming player though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great simple box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device does exactly what it says it does on the box, and you can’t ask for much better than that!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it had more customer service so that i could hook it up easier, but it all worked out at the end.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far it works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped our TV service to save money. Very happy so far with Roku. Not the best remote but works ok.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great streaming device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roku Ultra is great. Everything is connected to one device and it makes tv watching seamless.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Required to get ROKU for this to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales team at Best Buy was excellent, as it normally is, however upon opening this product it tells me I am required to sign up with ROKU for this box to work. I don't know what ROKU has to offer that would benefit me and it seems that the product should clearly state that purchasing ROKU for your TV set is required. This is slightly annoying.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good but too many issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Roku interface but there are too many bugs with the device. I keep having handshake issues. I've tried multiple TVs can HDMI 2.0 cables. Every 3rd to 5th video it loses connection. Also it has trouble streaming certain files with Plex compared to other streaming devices.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying TV choices. Would like a one touch previously watched button. Otherwise I like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this when it was on sale at a good price and I needed another one for the new TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what it supposed to.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good if you do t have a smart TV . It’s great if you want a high quality 4K picture.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Box

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an good little streaming box. Like the interface very easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roku

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for anyone on a budget who likes movies and doesn't care for the price of cable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great media player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pictures projected are acceptable even though at a time you see some briefs interruptions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giving us adequate TV. There are dead spots too often but we are saving over $100 per month

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device we had some issues with streaming slowing down and it seems to be fixed now

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying my ROKU Ultra. I like the tv volume control feature and the fast processing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. Not spectacular. No real complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It took awhile to get use to using it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still getting use to using the roku but am happy with it. Cuts down on my TV bill

    I would recommend this to a friend