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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1863 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the Ultra Streaming Media Player's ease of use, picture quality, and performance. Many also praise the remote control, particularly its headphone jack and intuitive design. While some find the price a bit high, the positive feedback on features like 4K streaming and the user-friendly interface outweighs these concerns. The setup process is also frequently cited as quick and easy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 1,863 reviews
  • Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs to be able to totally integrate TV functions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roku foe main room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good for a main room and will use with slingtv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great speed and powerfull

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time using roku and I'm very glad!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does most of what it claims to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Roku Ultra so that I could use the earbuds supplied. Very disappointing outcome. When plugging in the earbuds, the audio does not provide clear reception. Also, audio keeps on lagging or breaking up. Not worth the extra cost for the Ultra model.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not quite what my wife thought it would be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife insisted on adding Roku to our entertainment system as it would increase our options for entertainment viewing. She isn't feeling like it lived up to the hype. The selection of movies/shows doesn't really seem worth it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great but its like everything else

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The biggest thing with this box is the software programed it self to my tv which is pretty cool, other than that its like the amazon tv and everything else, i figured it would be different but its the same..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works OK

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good enough, better than the Roku stick or amazon fire but still not great. Awkward to use and the remote is small and rounded so it falls on the floor constantly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    t's OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mostly use the to stream Xfinity network TV, saving monthly rental fee for a cab;e box. It's not as convenient to change channels and does't start up on the last chance viewed. No very user friendly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Overall pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I like this product, especially the free content that comes with player. However, this unit desperatly needs an on/off switch. I won't buy another until they introduce a model with a power switch

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Really disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uses a lot of data when in use, even uses data when not using. The remote eats up batteries, four months and four sets of Duracell batteries.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't work with Spectrum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The problem that i had was i was unable to use the spectrum app which was why i purchased the unit in the first place. the unit worke d other wise but i think i'd prefer firetv.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not wowed at all.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically this brings internet to the tv. The high end product adds storage space and allows you to play items from a thumb drive. Smart tvs do not need roku, they already have internet connection. Pcs access the internet too, and with better navigation. Navigation thru roku's screens are clumsy at best. The longer I had this, the more I realized that I did not want it. I eventually gave it away. Never regretting it, for a moment.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Prefer Apple 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for more butI found that my Apple 4K TV had all of the "important" apps for me. I also didn't like the multitudes of inept apps....I returned it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku is good but the audio cuts out. This could be due to the streaming channel, but Roku has yet to address this. Not bad but could be better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good but some issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ez set up but finding content was not as easy as I had thought. I have not tried any others so I can not compare but it was a little disappointing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Requires Reset Often

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and great color when working. Often needs rebooted to work. Sometimes sound doesnt work. Sometimes picture is diluted and doesnt come through.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Roku

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works well especially if you go not have smart tv. Descent content but free stuff is limited. Good replacement for satellite tv service

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay product for high price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm 50/50 on this product. At least it works but I feel that it could be a lot less expensive than it is. Still work recommend though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Picture drops out and does not always recover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roku unit is about 35 feet away from the cable box and the picture is not constant. No way to select channels without scrolling.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works ok. Needs improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok for most apps. Have recurring hiccups with the installed SlingTV app, even after uninstall/reinstall.

    I would recommend this to a friend