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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1863 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers express satisfaction with the Ultra Streaming Media Player's ease of use, picture quality, and performance. Many also praise the remote control, particularly its headphone jack and intuitive design. While some find the price a bit high, the positive feedback on features like 4K streaming and the user-friendly interface outweighs these concerns. The setup process is also frequently cited as quick and easy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,863 of 1,863 reviews
  • Rated 1 out of 5 stars

    Roku can't control SONOS! Are you kidding?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Streaming Stick + and Ultra use "Enhanced RF" - not IR to communicate between the remote and the device. Sonos playbar only recongizes IR. So if you want to control the sound from your shiny new Roku remote - you are out of luck if you are using Sonos Playbar. - How frustrating! Am I missing something? Sonos and Roku support sites seem to say - RF remotes won't work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Voice Sync Issue Makes This Useless

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent way too long messing around trying to get this configured/setup so I didn't have voice sync problems. My voice sync issue is caused by this device. Period. ROKU 3600 streaming stick works fine, but no HDMI, no hard wire to router. This ROKU Ultra tech has issues that they (ROKU) won't fix.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Constant Resetting!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent more time resetting than watching. Constantly getting "HDCP Unauthorized error". Bought new cables which did not help. Have gone back to Amazon Fire Stick.

    No, I would not recommend this to a friend