Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
to a friend
Great for homes with kids
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful remote. Even with kids we can’t lose it. The glow in the dark buttons are a must and the sounds can be changed although sounds are limited.
I would recommend this to a friendGreat, except for 2 Outdated Shortcut Buttons.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the new features and Guide Button for Live TV, but I don't like how this new remote uses 2 Shortcut Buttons other than the ones shown in the photos. HBO Max has already been changed to Max, and I think Paramount+ will merge with Peacock. I would appreciate an update for that and all other remotes with the Guide Button at least, and the following: Netflix, Disney+, Roku Channel, and a separate Roku Channel Live TV Button for their channels along with Antenna/Cable by the Coaxial Port on the TV.
I would recommend this to a friendBrand response from Roku Team
Posted .Hello! Thank you for taking the time to share your detailed feedback with us. We'll ensure that your comments are passed along to the team. In the meantime, you'll be happy to hear that the Quick Launch button (with the rocket icon) was designed specifically for customers like yourself! This button can be used to assign fast access to your favorite apps, settings, and voice commands. You can easily setup the convenient controls using the on-screen prompts. Give it a try when you have a chance. Thanks again and Happy Streaming! Roku Customer Advocate
Replacement for previous Roku remote
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.OK. Does its job . Last remote only lasted two years. Hope this one lasts longer. I wish that preset buttons included HULU.
I would recommend this to a friendBrand response from Roku Support
Posted .Hello, James. We appreciate you flagging this. If you encounter any problem with your remote, you can always get help to our support team at support.roku.com/contactus. We will be happy to assist you. Happy Streaming! Bernie, Roku Customer Advocate
Junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.3 TV's. Samsung, Sony and LG. Unable to pair with any of them.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Jon! Thank you so much for sharing your experience with us. We understand how frustrating it can be when things don’t work as expected. Just to clarify, Roku remotes are specifically designed for Roku devices and Roku TVs, which means they cannot be paired with Samsung, Sony, or LG TVs. If there is anything that we can assist you with down the road, please don't hesitate to reach out at support.roku.com/contactus.
Thanks!
Elmer, Roku Customer Advocate
Lacks Head phone Jack !
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Stupid Second Edition lacks the Head Phone jack out put . NO DEAL
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Eric, we truly appreciate you taking the time to share your thoughts. We understand how important the headphone jack feature is for your setup. While this newer remote no longer have a headphone jack, you can always enjoy private listening through the Roku Mobile App with your favorite headphones, helping to reduce battery drain on the remote while modernizing the experience.
We truly appreciate your loyalty and hope you continue enjoying your Roku experience. Please us know if we can help in any way!
As a tip, here’s a guide to private listening through the Roku app: https://support.roku.com/article/217478308.
Happy Streaming!
Elmer, Roku Customer Advocate