Customer Ratings & Reviews
- Model:
- RCB1R
- SKU:
- 6578625
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the Voice Remote Pro's backlit buttons, overall performance, and battery life as significant advantages. Many find the remote easy to use and appreciate the voice control feature. While the rechargeability and setup process are also well-received, some users have expressed concerns about the absence of a headphone jack, compatibility issues, and charging problems.
This summary was generated by AI based on customer reviews.
Didn't know what I was missing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really have been enjoying the lit up numbers. I didn't know what I was missing until I had it.
I would recommend this to a friendRoomba
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved my Romba. it’s easy to used and easy to cleaned. I recommend to my grandson and he bought it.
I would recommend this to a friend- Pros mentioned:Overall performance
Effective Remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's just a good basic remote for the tv. It gets the job done.
I would recommend this to a friend Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My dog ate my original remote so I bought this one. I was scared it wouldn’t work with the Roku version I had but it does! The only thing is that my TV doesn’t allow for the voice option.
I would recommend this to a friendGreat backlight, voice control needs fine tuning
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the back light but I find that the voice control needs fine tuning...it's half deaf! I have to yell to get its attention and then half the time it says it can't process what i ask it, or it asks me to repeat. Sounds like a man designed it, lol. Roku needs to fine tune this remote.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Shep, help is here! To address voice command issues on the Roku Voice Remote Pro 2, Please consider these steps. First, replace or recharge the batteries in the remote, re-pair the remote with the Roku device, restart the Roku device, and ensure that the microphone is positioned correctly and is not obstructed. If the problem persists, a complete remote reset may be necessary. This can be accomplished by pressing and holding the "Back" and "Home" buttons for approximately 20 seconds, then re-pairing the remote. To learn more, refer to this link: https://support.roku.com/article/21303049528855#section-1. If you need further assistance, let us know at http://support.roku.com/contactus.
Thank you!
Elmer, Roku Customer Advocate
Roku remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use remote. My kids are happy because our old remote took forever.
I would recommend this to a friendDisappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The buttons seem less sensitive and sometimes require more than one button press to work. The battery doesn't seem to last as long, probably due to the lighted buttons. There's no headphone jack. It seems to be built sturdy, I've already dropped it a few times with no issues. I only got the 2nd edition because the micro USB charging port on my 1st edition stopped working, I wish they had just redesigned the 1st edition with a USB‑C.
I would recommend this to a friendBrand response from Roku Team
Posted .Hi James, thanks for sharing with us. No worries, we are here to help with the issue. To fix a Roku voice remote with hard-to-press buttons, reset the remote and re-pair it with your Roku device. You can refer to this link to learn how at https://support.roku.com/article/21303049528855#section-1. Also, we understand how important the headphone jack feature is for your setup. While this newer remote no longer has a headphone jack, you can always enjoy private listening through the Roku Mobile App with your favorite headphones, helping to reduce the remote's battery drain while modernizing the experience.
We truly appreciate your loyalty and hope you continue enjoying your Roku experience. Please let us know if we can help in any way!
As a tip, here’s a guide to private listening through the Roku app: https://support.roku.com/article/217478308.
We're here to ensure you enjoy a seamless streaming experience!
Elmer, Roku Customer Advocate
It made my wife happy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It made my wife happy. That is all that really matters to me.
I would recommend this to a friend- Pros mentioned:Battery life
Roku
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Game changer. No more batteries! Recharges in a short amount of time.
I would recommend this to a friend AMM
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it but do not understand why they eliminated the earphone jack from previous models.
I would recommend this to a friendLooks good but ultimately I did not need.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This looked like it would be great ut I returned it to buy a different brand.
I would recommend this to a friendROKU Voice Remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this remote for the TV in my bedroom and I love the ease and convenience of the voice activation.
I would recommend this to a friendNew Roku remote control device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked on how it works with past and current devices Negative is that the battery has been removed and now has the USB connection, which people expect it will work every time but may have discharged over time.
No, I would not recommend this to a friendGeek Squad made my purchase valuable
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not satisfied with the Roku until the Geek Squad came to install my new receiver. They helped me by installing the Roku in my remote to the receiver. Very helpful!!
I would recommend this to a friendUnbelievable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first thought when I used my new voice remote pro was what will they think of next?
I would recommend this to a friendtalk
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to have the talk/speak schearch button, i not to have to jump thru all the clicks to get to what i want to see.
I would recommend this to a friendNo more batteries
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect upgrade to my ROKU system. Easy to recharge instead of purchasing batteries.
I would recommend this to a friendEasy charge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect remote control — no need to find batteries, just charge it with the USB-C cord!
I would recommend this to a friendAlmost Perfect Remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the latest Roku remote. My previous one had a Hulu button. This one does not. Since I have Hulu streaming service I would prefer that button or be able to program 1 or more of the buttons to the service(s) I prefer.
I would recommend this to a friendGreat buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Roku device for your t.v. Is Easy to use and affordable
I would recommend this to a friend