Customer Ratings & Reviews
- Model:
- RCB1R
- SKU:
- 6578625
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the Voice Remote Pro's backlit buttons, overall performance, and battery life as significant advantages. Many find the remote easy to use and appreciate the voice control feature. While the rechargeability and setup process are also well-received, some users have expressed concerns about the absence of a headphone jack, compatibility issues, and charging problems.
This summary was generated by AI based on customer reviews.
Roku's New Kid
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the newest Roku Remote. No more trouble trying to read buttons!
I would recommend this to a friendRecommend Heavily!!!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Automatically found my Roku TV, and paired itself.. best purchase ever!
I would recommend this to a friendRoku remote
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the features. Works great with all my tvs. Would recommend
I would recommend this to a friendRemote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a new remote because our puppy keeps eating them. This is a great remote.
I would recommend this to a friendBest Remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better remote and no batteries to replace. Use while it is changing
I would recommend this to a friendRemote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should. Sometimes new technology is great, especially when it works.
I would recommend this to a friendRoku Voice Pro Remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very well made remote. Full of useful features and performs perfectly.
I would recommend this to a friendRocknRolla
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a charm and love that it has the voice command
I would recommend this to a friendGreat remote
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was as expected. My dog keeps eating the remote - this is the 3rd replacement and no issues at all
I would recommend this to a friendRoku Voice Remote Pro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item was as described and arrived very quickly. Good product!
I would recommend this to a friendGood quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my fourth remote control. My dog keeps eating it! Overall quality is good
I would recommend this to a friendExcellent!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This remote is 10X better than the original remote!
I would recommend this to a friendBattery life is outstanding
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glowing the buttons of the remote at minor movement is just annoying.
I would recommend this to a friendPower button doesn't work all the time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Power button doesn't work all the time. Very frustrating. 2nd one with same issue
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Debra, we understand that you've encountered a functionality issue with your remote, and we're here to help! First, please reset your Roku remote by locating the Home and Back buttons, then pressing and holding them for at least 20 seconds. After that, restart your Roku device, recharge your remote, and try to re-pair your voice remote with your streaming device. For detailed instructions, you can refer to this FAQ article: https://support.roku.com/article/21306145024535#section-2. In the meantime, please consider using our Roku mobile app as a temporary backup remote. For further instructions, please refer to our dedicated support article: https://support.roku.com/article/217288467. If you need additional assistance, don't hesitate to contact us at support.roku.com/contactus. We appreciate your feedback. Happy streaming! Elmer, Roku Customer Advocate
Roku remotes.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is still the preferred remote for Roku devices, but I liked the 1st edition better because it had two programmable buttone. This has just one.
I would recommend this to a friendYep
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great remote to navigate sporting events...Just lacks backlight...Already knew that...
I would recommend this to a friendBrand response from Roku Team
Posted .Hi Robbi, we genuinely appreciate your feedback, and thanks for the support. If there is anything that we can assist you with down the road, please don't hesitate to reach out. In the meantime, we will be sure to pass this along to the product team. Thanks! Elmer, Roku Customer Advocate
Broke in 2 months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote only worked for two months before dying with no way to repair it. Battery died at weird times and charge level shown on Roku never reflected reality. Too easy to hit the voice button and too hard to cancel it. Only satisfaction I got was chucking it into the dumpster after it died JUST past the return window.
No, I would not recommend this to a friendBrand response from Roku Support
Posted .Oh no! We're always here to help. Have you had a chance to contact our customer support team? Please contact us directly at support.roku.com/contactus so that we can assist. Your feedback is very important to us and we’re eager to assist. Thank you! Bernie, Roku Customer Advocate
Ghost Item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to review a same-day delivery item that, still to date, has not been received. Your latest emails indicate that I may NEVER receive it and SHOULD be refunded after allowing yourselves SIX WEEKS to ATTEMPT the delivery. Time (haha) will tell, I guess
I would recommend this to a friendBrand response from Roku Team
Posted .Hi Pat, we regret to learn about your unsatisfactory experience with BestBuy's delivery service. Your feedback is valuable to our team and retail partners, and we appreciate your willingness to share it. If there is anything we can assist you with down the road, please don't hesitate to reach out at support.roku.com/contactus.
We're always here and ready to help!
Elmer, Roku Customer Advocate
Super
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super, love the voice find my remote and no need for batteries.
I would recommend this to a friendThank you best buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love doing business with Best Buy they’re fast and curious
I would recommend this to a friend