Customer Ratings & Reviews
- Model:
- RCB1R
- SKU:
- 6578625
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers find value in the backlit buttons, overall performance, and impressive battery life. They also appreciate the ease of use, effective voice control, and straightforward connectivity and setup. However, a few customers miss the headphone jack and some have encountered issues with charging.
This summary was generated by AI based on customer reviews.
Works fine but Roku has other options
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not the remote I wanted, but it's the one they had in stock. I wanted one that has a headphone jack like the one that came with my Roku. But I needed one and didn't have time to wait bc my dog chewed up the original.
I would recommend this to a friendBrand response from Roku Team
Posted .Hello! We’re sorry to hear about this, and we’d like to help. Please contact BestBuy directly or take it back to your local location and request an exchange. In the meantime, please consider using our Roku mobile app for temporary and backup remotes. For detailed instructions, please refer to our dedicated support article: https://support.roku.com/article/217288467.
Thanks again, and Happy Streaming!
Elmer, Roku Customer Advocate
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My dog ate my original remote so I bought this one. I was scared it wouldn’t work with the Roku version I had but it does! The only thing is that my TV doesn’t allow for the voice option.
I would recommend this to a friendIts O.K.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this out of desperation, when our battery operated one got temporarily lost. I do not like the pre-programmed buttons. It's too expensive.
No, I would not recommend this to a friendNever lose your Roku TV remote again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We don’t have to worry about losing the remote anymore which was a very frustrating situation more than we would like.
I would recommend this to a friend- Pros mentioned:Battery life
Roku
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Game changer. No more batteries! Recharges in a short amount of time.
I would recommend this to a friend Great backlight, voice control needs fine tuning
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the back light but I find that the voice control needs fine tuning...it's half deaf! I have to yell to get its attention and then half the time it says it can't process what i ask it, or it asks me to repeat. Sounds like a man designed it, lol. Roku needs to fine tune this remote.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Shep, help is here! To address voice command issues on the Roku Voice Remote Pro 2, Please consider these steps. First, replace or recharge the batteries in the remote, re-pair the remote with the Roku device, restart the Roku device, and ensure that the microphone is positioned correctly and is not obstructed. If the problem persists, a complete remote reset may be necessary. This can be accomplished by pressing and holding the "Back" and "Home" buttons for approximately 20 seconds, then re-pairing the remote. To learn more, refer to this link: https://support.roku.com/article/21303049528855#section-1. If you need further assistance, let us know at http://support.roku.com/contactus.
Thank you!
Elmer, Roku Customer Advocate
har push
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.goog but bottun are hard to push have to press hard for channel to change
I would recommend this to a friendRoku
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This remote is better than the originals that come with Roku tvs. I like how it feels and looks
I would recommend this to a friendRoomba
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved my Romba. it’s easy to used and easy to cleaned. I recommend to my grandson and he bought it.
I would recommend this to a friendGreat remote!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great remote! Easy to set up and use. All for a good price.
I would recommend this to a friendDidn't know what I was missing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really have been enjoying the lit up numbers. I didn't know what I was missing until I had it.
I would recommend this to a friendGeek Squad made my purchase valuable
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not satisfied with the Roku until the Geek Squad came to install my new receiver. They helped me by installing the Roku in my remote to the receiver. Very helpful!!
I would recommend this to a friendMs Sandra Beck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked perfectly thanks to the salesperson and his knowledge
I would recommend this to a friendRoku remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use remote. My kids are happy because our old remote took forever.
I would recommend this to a friendAMM
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it but do not understand why they eliminated the earphone jack from previous models.
I would recommend this to a friendtalk
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to have the talk/speak schearch button, i not to have to jump thru all the clicks to get to what i want to see.
I would recommend this to a friendRoku Voice Remote Pro (2nd Edition)
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've used it for only 1 day, and I'm happy to say it's more responsive and easier to use than the voice remote which came with my Roku Express 4K+ streaming player. If it continues to work like it has today, it's $32.24 well spent.
I would recommend this to a friendROKU Voice Remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this remote for the TV in my bedroom and I love the ease and convenience of the voice activation.
I would recommend this to a friendNew Roku remote control device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked on how it works with past and current devices Negative is that the battery has been removed and now has the USB connection, which people expect it will work every time but may have discharged over time.
No, I would not recommend this to a friendAlmost Perfect Remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the latest Roku remote. My previous one had a Hulu button. This one does not. Since I have Hulu streaming service I would prefer that button or be able to program 1 or more of the buttons to the service(s) I prefer.
I would recommend this to a friend