Customer Ratings & Reviews
- Model:
- RCB1R
- SKU:
- 6578625
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the Voice Remote Pro's backlit buttons, overall performance, and battery life as significant advantages. Many find the remote easy to use and appreciate the voice control feature. While the rechargeability and setup process are also well-received, some users have expressed concerns about the absence of a headphone jack, compatibility issues, and charging problems.
This summary was generated by AI based on customer reviews.
Replacement for previous Roku remote
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.OK. Does its job . Last remote only lasted two years. Hope this one lasts longer. I wish that preset buttons included HULU.
I would recommend this to a friendBrand response from Roku Support
Posted .Hello, James. We appreciate you flagging this. If you encounter any problem with your remote, you can always get help to our support team at support.roku.com/contactus. We will be happy to assist you. Happy Streaming! Bernie, Roku Customer Advocate
- Cons mentioned:Compatibility
Junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.3 TV's. Samsung, Sony and LG. Unable to pair with any of them.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Jon! Thank you so much for sharing your experience with us. We understand how frustrating it can be when things don’t work as expected. Just to clarify, Roku remotes are specifically designed for Roku devices and Roku TVs, which means they cannot be paired with Samsung, Sony, or LG TVs. If there is anything that we can assist you with down the road, please don't hesitate to reach out at support.roku.com/contactus.
Thanks!
Elmer, Roku Customer Advocate
Lacks Head phone Jack !
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Stupid Second Edition lacks the Head Phone jack out put . NO DEAL
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Eric, we truly appreciate you taking the time to share your thoughts. We understand how important the headphone jack feature is for your setup. While this newer remote no longer have a headphone jack, you can always enjoy private listening through the Roku Mobile App with your favorite headphones, helping to reduce battery drain on the remote while modernizing the experience.
We truly appreciate your loyalty and hope you continue enjoying your Roku experience. Please us know if we can help in any way!
As a tip, here’s a guide to private listening through the Roku app: https://support.roku.com/article/217478308.
Happy Streaming!
Elmer, Roku Customer Advocate