Customer Ratings & Reviews
- Model:
- ME16H702SES
- |
- SKU:
- 3898093
Customer reviews
Rating 4.4 out of 5 stars with 2412 reviews
(2,412 customer reviews)Rating by feature
- Performance3.9
Rating 3.9 out of 5 stars
- Cook Settings4.0
Rating 4.0 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers often highlight the ease of use, attractive price, and appealing appearance of the 1.6 cu. ft. Over-the-Range Microwave. Many appreciate its size and performance, along with the straightforward installation process. However, some users mention challenges with the button responsiveness and the noise level of the fan. A few also note the dimness of the interior light.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Button quality, Timer
Rated 1 out of 5 stars
Thought it would be better because it's a Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't have the features that my old GE microwave had. Buttons have to be pushed way to hard. No night light timer. Guess I should have purchased the more expensive model. It does look good above my new Samsung free standing range. Disapointed, but I guess I will have to live with it.
This review is from Samsung - 1.6 cu. ft. Over-the-Range Microwave - White
No, I would not recommend this to a friendBrand response from MsSamsung
Posted .Hi Eveyhoney,
I'm sorry to hear you're disappointed in the features included in the ME16H702SEW. As you noted, other Samsung Over The Range Microwaves do have a timer option for the cook top light. It's normal for the buttons to require a firm press to activate the Microwave to help prevent it from being turned on accidentally. However, if you feel your particular model is not functioning properly, I would suggest calling 800-SAMSUNG to speak with an agent who can help determine whether service is advisable.
We appreciate your feedback,
Ms. Samsung
- Pros mentioned:Appearance
Rated 4 out of 5 stars
Great Microwave!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you are looking for a larger size microwave this is definitely a good choice. Very Stylish in appearance. Unfortunately I underestimated the size from my stove to the top of the cabinet above and was unable to install over stove. I really do not want to return it so I am determined to find another place in my kitchen to install it.
I would recommend this to a friend Rated 5 out of 5 stars
Love this microwave!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice spacious microwave. Has lots of features that are cool! It's a strong microwave so watch the popcorn setting or it will burn!
This review is from Samsung - 1.6 cu. ft. Over-the-Range Microwave
I would recommend this to a friend- Pros mentioned:Ease of use, Price
Rated 5 out of 5 stars
great micro
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to install priced well look great highly recommend
I would recommend this to a friend - Pros mentioned:Appearance, Ease of use, Performance
Rated 4 out of 5 stars
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very sleek and works great! Easy too install as well.
I would recommend this to a friend Rated 5 out of 5 stars
Sleek design at a decent value.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this microwave to complement the gas range I had just purchased from Best Buy. The design is very sleek, and it offers all the basic functions I was looking for.
This review is from Samsung - 1.6 cu. ft. Over-the-Range Microwave - White
I would recommend this to a friend- Pros mentioned:Ease of useCons mentioned:Light brightness
Rated 4 out of 5 stars
Easy to install and works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really easy microwave to install over the range and it works great for heating up food. My only critique of the unit is that the overhead light (that would light up your stove top) is a little dim compared to our old one. The light seems to have two settings: dim or very dim.
I would recommend this to a friend Rated 5 out of 5 stars
Design look and efficiency
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Base microwave that does the job done. Controls are very simple and easy to follow. I replaced my GE Spacemaker with this new Samsung to match all my Samsung stainless appliances and it didn't disappoint. Only thing I miss with my GE was the one touch minute numeric dial automatic cook where you press 1, it will start at 1 minute automatically. On this Samsung, you will have to press 1,0,0 to warm food for 1 minute. Just a minor thing that I need to get used to but other than that, this microwave is solid.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Just what we needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and clean. The employee made it quick and painless to get in and get what we needed without all the sales hype.
I would recommend this to a friend Rated 5 out of 5 stars
Great product. Works well.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the clean, sleek lines of this microwave, AND it was on sale....which made it even more attractive. Looks great in my kitchen and works like a charm.
I would recommend this to a friendRated 4 out of 5 stars
Good microwave for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Please let me say I am happy with the purchase and the amount that I paid. I would also like to thank Mark Thomas, your sales associate. He is more than likely the most knowledgeable person I have spoken with when making a purchase. That as well as the time he spent making sure I understood and made the right purchase is above and beyond what I have seen in recent years. He is a asset to your company and very refreshing to speak with. He will be one reason I will visit your stores again in the future
I would recommend this to a friend- Pros mentioned:Installation
Rated 3 out of 5 stars
It Does What It Is Supposed To
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the Microwave it works as intended. The only problem I had initially was with the delivery when we opened it up we were missing the filters and screens as well as the glass turntable. After that we were missing the mounting template. After another run down to best buy we were able to get most of the stuff. we are still missing one of the filters/screens for the bottom.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this issue, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24hours a day.
They can either answer your question or transfer you to your local store to answer your specific questions.
Ticket number: 1144535668
^Rainly
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Good microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first over-the-range microwave, and I love it. It does not take up any counter space like the previous one. It has all the standard features and is easy to use.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
This microwave is great for us
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are enjoying our microwave. It goes so well in our kitchen with the other stainless appliances . This appliance has been easy to use for both of us ! Enjoying it a lot !
I would recommend this to a friend Rated 3 out of 5 stars
Un-Installed for Similar Model!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We sprung for a Samsung microwave to match our new Flex Duo gas oven... (split Flex door style, so innovative and ergonomic, it's amazing!). 3 stars, to be fair it could be 4 or 4.5, depending on your needs. The other ME18H704SFS (not this one) is worth the extra price, compared to an identical looking model. Actually had this cheaper one installed due to its keypad simplicity, however later discovered it had an 11"in vs. 14" glass carousel plate on larger one (not this one) -- and well worth the effort to swap! (Not this one, but the other one...) Besides the slightly roomier interior, you will really like the quiet "Lo" fan setting, which actually moves air well -- there's also a simple fan countdown timer, and you can choose 1, 3, 5, 10 or 30 min, a very nice feature. The dual LED lights are a plus if they stay on, and the filter "pop-out" is so much better than the traditional 2 smaller grease filters. All in all, the few extra buttons and cost aren't that big of a deal like I first thought! Just look up the other one and add to cart already, woo hoo!
No, I would not recommend this to a friendRated 5 out of 5 stars
Bought with whole set
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is over the range microwave. We had someone install it for us due to remodeling issues. Shouldn't be too difficult to install if someone has a little knowledge of tools.
I would recommend this to a friend- Pros mentioned:Price
Rated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product has worked well since purchase, I trust Samsung and the quality of its products, and the price was great for an over-the-range microwave, definitely recommended.
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Very nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to install myself, fit right into the previous bracket and is solid. Easy setting button. Did have to get used to how much faster it cooked thing than our last mic.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Looks classy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave was easy to install . It looks great very classy. It's very easy to use. One issue blower is a little loud
This review is from Samsung - 1.6 cu. ft. Over-the-Range Microwave
I would recommend this to a friend - Pros mentioned:Ease of use, Installation
Rated 5 out of 5 stars
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is sleek and beautiful! Very easy to use and it was simple to install!
I would recommend this to a friend












