Customer Ratings & Reviews
- Model:
- ME16H702SES
- |
- SKU:
- 3898093
Customer reviews
Rating 4.4 out of 5 stars with 2412 reviews
(2,412 customer reviews)Rating by feature
- Performance3.9
Rating 3.9 out of 5 stars
- Cook Settings4.0
Rating 4.0 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers often highlight the ease of use, attractive price, and appealing appearance of the 1.6 cu. ft. Over-the-Range Microwave. Many appreciate its size and performance, along with the straightforward installation process. However, some users mention challenges with the button responsiveness and the noise level of the fan. A few also note the dimness of the interior light.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Samsung brand is the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I Bought the Samsung brand because that is what I previously had. This brand works fantastic and would not even consider any other brand. My previous Samsung over the range microwave lasted 10 yrs.
I would recommend this to a friendRated 4 out of 5 stars
NICE FOR THE MONEY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THE MICROWAVE IS FINE FOR THE MONEY ($99.00). THE BUTTONS ARE KINDA HARD TO PUSH. THE PLATE IN THE MICROWAVE IS KINDA WOBBLY. IT COOKS JUST FINE, LIKE I SAID FOR THE MONEY THAT I PAID FOR IT I'M SATISFIED.
This review is from Samsung - 1.6 cu. ft. Over-the-Range Microwave - White
I would recommend this to a friend- Pros mentioned:AppearanceCons mentioned:Noise level
Rated 5 out of 5 stars
Great microwave!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is very nice and looks great in our new home. It works great, isn't too loud, and I like the nice big handle on it too!
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Omg!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing microwave. It's pretty huge but it does the job. This is one of the best investments I've made thus far
I would recommend this to a friend - Pros mentioned:Appearance, Ease of use
Rated 5 out of 5 stars
Great microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, buttons press well, very nice looking. Doesn’t look cheap! Got it on sale, and WELL worth the sale price.
I would recommend this to a friendBrand response from Samsung
Posted .It's always nice when you can find a great deal! Thanks for sharing, Delaney. ^Jecca
Rated 5 out of 5 stars
Great to replace existing over the stove microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had a microwave that was just over a year old. But given the cost to rebuild the void that would have been left if we DIDN'T replace the (broken) microwave that was in place in the townhouse we bought, or buy a replacement, we saved money and bought this, which matched the other appliances. This was reasonable in its cost, came with good features, and fit perfectly. An excellent choice for this workhorse model.
I would recommend this to a friendRated 5 out of 5 stars
Quiet, built in fan. Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this off the floor. It was the display model. At first I was hesitant to purchase a display model, but it came with a full warranty, which eased my mind a lot. It works really well, it looks great, is simple to use and very quiet, too. I love it.
This review is from Samsung - 1.6 cu. ft. Over-the-Range Microwave - White
I would recommend this to a friendRated 5 out of 5 stars
Sleek design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this during the Black Friday sale and got a great deal. I had the Geek Squad deliver and install. The installation took about 20 mins and it looks great! I also purchased a Samsung range and the pair are perfect together.
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Great deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item open box, though you'd never know because it looks like it's never been removed from the box. It's performance so far has been great and it's nice that it works both vented and ventless. Ventless is a bit loud, but all ventless microwaves are. It looks sleek and actually matches my stove, lucky coincidence. The underside light for the stovetop, even on high, is laughably dim...but that seems to be common on these types of units as well. All in all, if recommend and but it again.
I would recommend this to a friend - Pros mentioned:Price
Rated 3 out of 5 stars
great price, but so so product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price! One of the least expensive stainless look over the range microwave. But product by itself is just average. You will get what you pay for.
I would recommend this to a friendBrand response from Samsung
Posted .Greetings,
Thank you very much for your feedback on our products.
Should you need support in the future, please don’t hesitate to reach out to us at www.Samsung.com or by calling 1800-7267-864.
Reference number: 1144532135
^Rainly
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was super easy to install, looks great, and easy to use. I like that it is a big sized microwave and it heats up food perfectly.
I would recommend this to a friend - Pros mentioned:InstallationCons mentioned:Button quality
Rated 4 out of 5 stars
Reasonable purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it's a decent microwave Buttons are hard to push Was and easy install
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Nice microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the over the range model microwave fan hood it's easy to use and large enough for our needs
I would recommend this to a friend - Pros mentioned:InstallationCons mentioned:Button quality
Rated 4 out of 5 stars
Good item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to put up. The template suck and need to be solid not paper. The buttons are tough to push.
I would recommend this to a friend Rated 5 out of 5 stars
Looks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like it a lot. I have no complaints on this item, at first my food was tasting like some chemicals (I guess since the microwave was brand new) but all that is gone and its working perfectly fine.
I would recommend this to a friend- Cons mentioned:Timer
Rated 3 out of 5 stars
simple microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the plate makes a dragging noise while on and there is no button for a minute and you can't add time while it is running but it works well enough
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi tab30,
We are glad to know that you are using one of our Samsung products. Your satisfaction is our topmost priority and we apologize for the inconvenience of the microwave having a dragging noise. Don't worry will surely notate your feedback about this matter for a better product in the future.
I highly recommend clicking this link for future reference or guide:
https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https://www.samsung.com/us/support/
Samsung microwave is making unusual noises:
https://www.samsung.com/us/support/troubleshooting/TSG01001968/
The turntable does not rotate and is making noise:
https://www.samsung.com/us/support/troubleshooting/TSG01001970/
Set the time on your Samsung microwave:
https://www.samsung.com/us/support/answer/ANS00087028/
How to cook with your Samsung microwave:
https://www.samsung.com/us/support/answer/ANS00049159/
You may check this link for future reference to reduce unnecessary repairs over the microwave lifetime.
https://www.samsung.com/us/support/answer/ANS00062285/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/ME16H702SES/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144521264
Thank you for choosing Samsung. Have a great day.
-Trisha-
Rated 4 out of 5 stars
Great microwave for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a replacement for a much fancier over-the-range microwave that quit working. My son and I were able to install it relatively easily. It fit the brackets from the prior microwave even though that was a different brand. We've now been using it daily for 6 weeks or so and find that it does everything we need. It's much more powerful than the prior microwave and cooks evenly. Has as many bells and whistles as we need. Great microwave for the price.
This review is from Samsung - 1.6 cu. ft. Over-the-Range Microwave
I would recommend this to a friendRated 4 out of 5 stars
Nice over the range microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had for only a few days, but am glad I finally switched from the counter top version. Needed an extra mounting bracket because I don’t have an upper cabinet.
This review is from Samsung - 1.6 cu. ft. Over-the-Range Microwave - White
I would recommend this to a friend- Pros mentioned:Appearance, Performance
Rated 4 out of 5 stars
Perfect match
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did my whole kitchen in Samsung appliances and they are amazing. Work great and look even better
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Samsung Happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is so clean and sleek looking. I’m so very happy I came across this beautiful microwave. It was so very easy to install
This review is from Samsung - 1.6 cu. ft. Over-the-Range Microwave
I would recommend this to a friend












