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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2412 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 3.9 out of 5 stars

  • Cook Settings

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, attractive price, and appealing appearance of the 1.6 cu. ft. Over-the-Range Microwave. Many appreciate its size and performance, along with the straightforward installation process. However, some users mention challenges with the button responsiveness and the noise level of the fan. A few also note the dimness of the interior light.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 2,412 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with the look and it does everything I expected and want. We installed it ourselves and wasn't hard at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a slightly smaller sleeker microwave for my condo and this one is perfect! No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a house I am flipping. This is excellent for the small space I needed it for.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is pleased to hear that this is the perfect refrigerator for your home. Thank you for the 5 Stars! ^Lo Samsung

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Very quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice name brand microwave for a great price Very quiet and everything you need in a microwave

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 4 out of 5 stars

    great buy for nice microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this microwave looks sharp, fits nicely over the range and works well!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    strong and easy to use, good machine for daily usage

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave works fine. Slightly tedious install. The main issue is how loud the fan is. There is no way to test it at the store. It sounds like a wind turbine. It’s hard to hear anything downstairs if the fan is on. Even the low setting is the loudest microwave fan I have ever had.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello MarFam,

      Thank you for bringing this to our attention. We appreciate you letting us know that your Samsung microwave's fan is loud. We apologize for the inconvenience the issue has caused you. It's not the experience we want you to have with one of our products, and we'll be glad to look for other options for you.

      Attached is a link to the troubleshooting guide to try when your Samsung microwave makes an unusual noise.
      https://www.samsung.com/us/support/troubleshooting/TSG01001968/

      I've also included a link to our warranty page to learn more about the product's warranty coverage for reference.
      https://www.samsung.com/us/support/service/warranty/ME16H702SEB/AA

      You may reach out via our Support Channels below to speak with a live representative for other concerns.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Thank you, and stay safe!

      Your Reference Ticket Number: 1144490181

      -Angelica Samsung

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Overall good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple basic microwave, does not take a rocket scientist to figure out!

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 4 out of 5 stars

    So far very impressed by its performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replaced older microwave matches other new Samsung appliances so wife is happy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design and easy to install. Cleaning is pretty easy too.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, thanks for your review! ^Ty Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice layout of keypad and easy to use, Button for fan is a little hard to press.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was replacing a hood microwave, the holes didn't line up but it wasn't too difficult to install. So far so good!

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Appliances

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people who help pick out appliances love the appliances They look great in the kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great microwave.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave, very solid feeling door and easy to use. Installation was simple.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good overall value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice exterior and fingerprint resistant stainless steel finish. Good overall microwave for the money. The turntable inside is smaller than our other microwave and the one we replaced - not a big deal but noticeable. Either doesn’t have the one touch 1-5 minute cook feature or I just haven’t found it yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well and easy to use. Heating is quick and popcorn pops to perfection

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know it's just a microwave but this one seems to cook things well and looks really nice with our Samsung oven.

    I would recommend this to a friend
  • Cons mentioned:
    Light brightness

    Rated 5 out of 5 stars

    Nice microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good microwave. Does the job. Light over the stove could be brighter but other than that no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great microwave for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect and fit perfectly over the stove. Easy to install and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Love This Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this microwave to go with a new stove I purchased. It does a nice job cooking food and looks great too!

    I would recommend this to a friend