Customer Ratings & Reviews
- Model:
- ME16H702SES
- SKU:
- 3898093
Rating by feature
- Performance
Rating 3.9 out of 5 stars
- Cook Settings
Rating 4.0 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
Customers are saying
Customers often highlight the ease of use, attractive price, and appealing appearance of the 1.6 cu. ft. Over-the-Range Microwave. Many appreciate its size and performance, along with the straightforward installation process. However, some users mention challenges with the button responsiveness and the noise level of the fan. A few also note the dimness of the interior light.
This summary was generated by AI based on customer reviews.
Returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned my cabinets sat too low for the microwave to be installed. Have it rated excellent because it had to be rated to submit.
I would recommend this to a friendDoes the job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No concerns with our microwave thus far. Everything we've put in here has heated evenly throughout.
I would recommend this to a friendBrand response from Samsung
Posted .We pride ourselves on getting the job done, drdamian! We feel confident your new Samsung microwave will stand the test of time! We're honored that you choose us. ^Shifa
Good for now
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second Samsung microwave that I bought. The first one died within 1 and half years. Had to buy again a Samsung because of the handle. All of my other appliances are Samsung, if not I would have bought another brand. Extended warranty with this product is a must.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Angel! We deeply appreciate your feedback about this microwave. Samsung is always looking for ways to improve the overall customer experience. ^Jecca
Excellent Vent-a-hood Microwave for the price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this vent-a-hood microwave. It works great and I got a great deal! I'm really glad I bought this microwave.
I would recommend this to a friendMicrowave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking, fan works great. Small ding in it, but barely noticeable.
I would recommend this to a friendGood!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just installed, so far good! Need more time to give it five stars.
I would recommend this to a friendNew Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't really used the microwave much yet, but the timer is great and it defrosts frozen foods wonderfully!
I would recommend this to a friendGreat product overall
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this on sale so the price was wonderful. We definitely love all Samsung products
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality product very happy with the product and purchase experience through Best Buy
I would recommend this to a friendGreat item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Easy to follow mounting instructions.
I would recommend this to a friendVery pleased with this microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the fact that the vent is hidden. Our old microwave had a visible vent that collected dust.
I would recommend this to a friendExcellent microwave!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent microwave. Works very good, looks good and is a great bargain. Very happy with my purchase.
I would recommend this to a friendIs Okay
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is Okay after Installation :( don't work few days later send a New one and Voilà perfect
I would recommend this to a friendSamsung microwave interior cabinet paint flaking
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This worked well, but now the paint under the rotating plate in the cabinet has bubbled and come off. I have been instructed by Samsung "under no circumstance use this microwave." It is 2 and 1/2 years old.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Greg,
Thank you for bringing this to our attention. We appreciate you letting us know that your Samsung microwave works well; however, the paint under the rotating plate in the cabinet has bubbled and come off. We apologize for the inconvenience the issue has caused you. It's not the experience we want you to have with one of our products, and we'll be glad to look for other options for you.
Attached is a link to our warranty page to learn more about the product's warranty coverage.
https://www.samsung.com/us/support/service/warranty/ME16H702SEB/AA
I've included a link containing information on cleaning your Samsung microwave for reference.
https://www.samsung.com/us/support/answer/ANS00062285/
You may also check pages 19-20 of the user manual for additional information about maintaining and cleaning your appliance.
https://downloadcenter.samsung.com/content/UM/201907/20190702094206258/ME16H702SE_AA_AC_EN-CFR.pdf
You may reach out via our Support Channels below to speak with a live representative.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144489366
-Angelica
Strong and good looking
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Durable and heats food to perfection. Would expect nothing less from Samsung.
I would recommend this to a friendGood for the $$$$$$$
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my old Samsung with this one to match the rest of appliances!!!! No issues and looks good!!!!!
I would recommend this to a friendVery good microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good microwave works well was easy to install I would buy one again
I would recommend this to a friendGood microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to see keyboard. Have to press buttons hard for them to work
I would recommend this to a friendBrand response from Samsung
Posted .Wayne, thank you very much for sharing your experience. Your honest feedback helps Samsung grow. ^Shifa
Great dishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome so far couldn’t be happier. Cleans great. Just don’t care for the drying technology .
I would recommend this to a friendGreat microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I sold my house and had the same microwave for 4 years so I bought a new one the my house it is a great product
I would recommend this to a friend