Customer Ratings & Reviews

This microwave is one of the best I ever had! Cooks perfectly and the defrost feature works perfect! A must have!

There isn't a problem with this microwave, however, I'm reluctant to rate it highly since I've had 2 of these Samsung models fail in the last 5 years. They always seem to die right after the warranty runs out. I would use another brand, but brand but in this situation, I need all the installation holes to match existing. I will use LG in the future.

Works great, looks good, fit perfect and a great price.

the delivery and install took 15 minutes, these guys were great. Microwave is good, the service was great.

This ‘nothing fancy’ microwave oven is made well, easy to use. I highly recommend if you do not use your microwave for anything complicated. Personally, we use ours for heating liquids like soup, cheese dip, etc.

Replaced a Samsung SMH9187ST/XAA purchased from BestBuy at least 10 years ago. I wanted to avoid having to cut into any of my tile backsplash so I wanted to get as close to the same dimensions as my old microwave. This model fits perfectly except that the power cord is in a different location requiring a new hole. The mounting screw holes are in the same location but only 2 screws instead of 3. I ended up just using the old bracket instead of the one with the new one. Very happy as this made my installation so much easier. Microwave is slightly smaller cubic ft wise but is also quieter. Very happy so far.

Its been 5 weeks since we had this new microwave installed by Best Buy crew. It performs well, is quiet and a much needed upgrade.

It is the same size as my older model, works and have similar controls. Price was right, Excellent purchase

Looks like the same machine as a Whirlpool. I figured out why it was on sale. 1. of all my previous microwaves had a 10 second 360 degree turning time. 2. all my previous microwave also had a 30 second reheat button Otherwise, it is functioning as a normal microwave. I doubt that it will last as long as my first one, functioning unblemishing for 34 years then the read out became dim.

The people at Hammond Best Buy very good at what they do I have bought from them and it's always been great and they stand behind what they sell.

We like the look of this microwave and its functionality has not disappointed so far. The only pain in the rear that this product really has is the installation part...but that has nothing to do with its functionality. The sleek look matches our stove top oven and the vent has been better on this microwave than the one we had to replace. We are very satisfied with this product!

it works well andit fit exactly where i needed it to fit. The stainlesss parts do get smudged tho.

Absolutely Great product. My old microwave had malfunction

It's great!! Love using it. Fits perfectly in the space provide . Great item to have in the kitchen.

Great job and a great work that the team did puting my microwave and thank you

Works as expected. The only issue I had was the handle broke off at the bottom. I used a 2 part plastic epoxy and glued it back on. For the price, its not a bad microwave.

Installation took two people and took about an hour since we had the setup and screws from the previous microwave to use as our guide and no new cutting was needed into the overhead cabinets. The reason for 3 star review is that we have a cabinet on the left side (when facing the microwave) that extends further than the microwave. Because our previous microwave was created in a way that the width remained the same when the door swung open, we never had an issue of the door not being able to be opened due to it an additional few centimeters added when the door is swung open. Since this microwave does not account for that, it caused it to stop 1/4 of a way when opened. I hacked a divot into our side cabinets to allow for the door to swing open but this is not optimal. I just didn't feel like uninstalling and returning. The buttons also feel that they need to be pushed harder than the previous microwave.

After years of loyalty to GE microwaves, a recent door latch issue led us to try Samsung. While the Samsung microwave has its advantages, including a sleek design, there are notable drawbacks: Timer Limitation: You can't run the microwave while the timer is active, which can be inconvenient. Weak Completion Beep: The sound indicating the end of cooking is weak and infrequent, risking overlooked meals. Dim Keypad Display: The display is dim, making it less user-friendly in low-light conditions. Express Cooking Limits: Samsung offers only a single "30 sec" express cooking option, limiting flexibility. Despite these drawbacks, Samsung may be a suitable alternative for those willing to compromise on certain functionalities.

This microwave is quite satisfying to use. On my older micro it ised to take longer to warm things up. But with this product it heats so quick.

This is great made my life so much better I have limited counter space so this was a perfect purchase happy with this item ..