Customer Ratings & Reviews
- Model:
- ME16A4021AS
- SKU:
- 6460795
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers frequently mention the ease of use, excellent performance, and attractive design of the 1.6 cu. ft. Over-the-Range Microwave with Auto Cook. Many appreciate the affordable price and convenient size. However, some customers reported issues with the door handle and the brightness of the interior light. A few also noted that the buttons could be difficult to use and that the microwave lacked some features.
This summary was generated by AI based on customer reviews.
Me
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave fits perfectly above my new stove, I like how it has given me more counter space and is not in the way when reaching into the upper cabinets.
I would recommend this to a friendAlmost
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it less then a year and the handle came right off. Otherwise a good microwave
I would recommend this to a friendVery good product. 10 minute installation.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, I love the extra power 1500 watts & high/low feature.
I would recommend this to a friendIt works but it has some major design flaws
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it works and it looks good. I wish I would have read more about the features this microwave doesn't have compared to my last microwave. 1: When you set the Kitchen timer YOU CAN"T USE THE MICROWAVE at the same time? Super Annoying. 2: My last microwave you could just hit 1 for 1 minute or 5 for 5 minutes and it would just start up. This one you have to hit 1 then 0 0 then the start button. Annoying 3: I have to actually put on my reading glasses to see the button I'm looking for. The numbers and buttons are small and hard to read. 4: They have 2 fan buttons? Why? One is to set the fan speed and the other is to turn on the fan. My last microwave you hit it once it was high, hit it again it was low and hit it a 3rd time it was off. STUPID DESIGN 5: When you do use the timer it just beeps once when the time is up and that's it. So if you miss hearing it and go back into the kitchen to check on it their is no indicator other than it's back in it's clock mode. 6: The other food buttons (vegie, pizza, reheat etc...) are a total waste of time.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We appreciate your review of your overall experience with the performance of your Samsung microwave, and we'll be glad to look into this for you by providing a link to an operational guide, see pages 10 to 14.
https://downloadcenter.samsung.com/content/UM/202107/20210723091002092/ME16A4021A_AA_MD3_EN-MES-CFR_210705.pdf
To know more about the product, you may contact us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
You may provide this reference number (1145020035) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is good for cooking and heating food i recommend it
I would recommend this to a friendDecent microwave
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great, looks and feels sturdy but the one flaw that this has is the handle. Three months and the handle broke off unfortunately.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings!
We truly appreciate your kind words about the design, appearance, and sturdy feel. It means a great deal to know those qualities stood out to you.
At the same time, hearing that the handle broke after just three months is disappointing, especially when everything else met your expectations. A microwave should feel reliable in every detail, including the parts you use every day.
I have shared the website of our authorized distributor for parts and accessories below. Please visit the page to check for compatible doors and/or door handles.
Samsung Parts:
https://samsungparts.com/pages/supports
Should you need assistance with your microwave, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1152102188 to help our team pull up your information.
Leo
Mrs Usha Sharma
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Love this Micovave its really fantastic and i really appreciate my self to buy this Micovave.. Thank Samsung..
I would recommend this to a friendWorks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a great microwave! I haven’t had any issues.
I would recommend this to a friendGreat microwave.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price. This microwave fits the specifications the ad gave, looks great, and works well. The only problem is that it does not have the feature that stops the turn table from turning when you heat soup. This is the second one I have had in this brand. The last one lasted 12 years.
I would recommend this to a friendOwner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect working no issues at all. Easy installation guide.
I would recommend this to a friendMicrowave, by Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great help with what I need . Was able to pick it up when promised. We love there Samsung appliances . So if you need anything let them know and if they don’t have it they’ll try to get it for you. If they can’t get it they will suggest something comparable . Thanks and keep up the good work.
I would recommend this to a friendExcellent Samsung over the stove Microwave.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding experience from the beginning with Gene helping me out with understanding my needs and filling them to the installation person who was great, professional, and efficient. The product is excellent, exactly as described and works like it is supposed to. I will buy from Best Buy for any of my needs, no reason to go anywhere else. If they have the products I need, they are my go to source.
I would recommend this to a friendEasy to install! Great microwave!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed it myself without ever taking shop class! Included templates that made install a snap. Microwave works great! Steaks thaw in minutes, veggies cook thoroughly, and reheating leftovers is a push of a button, range fan and light work great too! Reduces smokiness and keeps the kitchen manageable while cooking. Highly recommend!
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with our new Samsung Microwave. Operates basically the same as our old Samsung microwave. Best Buy price point was good and the technicians installed our new unit were very professional, hauled away our old unit and cleaned up after the installation to our satisfaction.
I would recommend this to a friendGood OTR
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice and everything you’d expect from an OTR. Wish the light was bigger underneath but easy to install and good product so far
I would recommend this to a friendHappy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice microwave. The flat panel buttons are a bit difficult to push, but that is not a huge issue as it prevents accidental button pushing. Overall, I am satisfied with this purchase.
I would recommend this to a friendHandle broke after 4 months. Samsung won't replace
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Handle broke after 4 months. Samsung won't replace under warrenty. So many others have had the same problem. Poor quality microwave and warrenty.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MarkC,
We all want to ensure that parts of our appliances don't break easily. To help you check the availability and compatibility of your microwave's door handle, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.
Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146566139 to help our team pull up your information.
Have a great day.
^Aloe
All Samsung Appliances
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second microwave, my daughter caught the new on fire so we had to replace it. We've had this for a year a the handle cracked at the top and bottom. Strangest thing ever...but I've ordered a replacement handle so hopefully no more issues.
I would recommend this to a friendGood Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave works great. Can't use both timer and cook at same time.
I would recommend this to a friendNice appliance!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and spacious...great price...would definitely recommend
I would recommend this to a friend
