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Customer Ratings & Reviews

$239.99
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Customer reviews

Rating 4.4 out of 5 stars with 1027 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers highly value the overall performance of the 1.6 cu. ft. Over-the-Range Microwave with Auto Cook. Customers report that the microwave works well and is simple to use, especially when setting the clock.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,027 reviews
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints so far. Easy install and it’s pretty quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One hundred percent satisfied with this Samsung microwave!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Exceeds expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice, and works great. Service support was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality at an affordable price!!! 100 recommended

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best microwave that I have bought, fits perfectly in my kitchen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received on time. Easy to install. Ordered online and was informed when arrived

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very adequate. Nothing fancy but gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave is perfect, but even better was the professional and speedy performance of the installation team. Made my life so much easier!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Under the counter microwave oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave oven works well! I can fit a variety of dishes into it without issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    O far so good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks fine and do the job. People said is loud, but is a normal microwave. Nothing more nothing less. Great price, good features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase experience, simple and fast. About the appliance, just what we were looking for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good microwave for the money. it doesn't have as many presets as I'd like or "express cook" for 1 - 6 minutes on keypad. buttons kinda hard to push. easy install though. I was able to use the same bracket from my old GE microwave

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Delivery and Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave looks great very happy with the result. Was very impressed with the professionalism and expertise of Julio. He came to the house and installed the microwave as if it were second nature. He made it look super easy. He was easy to talk to and when he ran into a problem he was quick to find a solution. Thanks again Julio.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Julie! Thanks for your review and being a Samsung customer! ^Ty Samsung

  • Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. We are going on a month with this microwave and it does exactly what we need it to. The install was pretty simple and the included templates and instructions worked well. This was the lowest priced stainless steel OTR microwave in stock at the time I purchased, and I have no regrets.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bright ideas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!! But..... would be even better if keypad was back-lit, and if lights underneath were brighter so will replace if higher watt bulbs are allowed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty space and easy to clean, also powerful! lgood quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for the price. Easy to install. Recomended.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Works Most of the time...Except when it doesn't

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am disappointed in this microwave. It has what I am sure is a design defect. When it gets hot from the range being on below it, the controls stop working correctly. I try to turn off the fan and instead the fan changes speed. Turning on/off the light also changes the fan speed. 90% of the time it works fine but when a pot of water has been simmering for a while underneath it, the control malfunction keeps happening. I have bought two of these microwaves, both with the exact same defect. The first one went back to the store right away. When the exact same thing happened on the second unit I called Samsung, who arranged for a third party to come look at it. The third party told me I would have to unmount it from above the range for them to take a look. Well, if it's not mounted, the malfunction doesn't happen so that is pointless. When the range underneath hasn't been on for a while, it is working fine. I have already gotten the bracket in place and holes cut in the cabinetry. It's not worth it to return again and get something else which won't mount the same way. So instead of being on the phone with Samsung for another 4 hours or trying to return to Best Buy, I am just leaving a crappy review. I hope it's not malfunctioning more than it currently is a year from now. Yeah. It kinda sucks.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      A microwave's performance depends on a functional control panel, BenP. The following potential solutions will help your unit operate at its peak efficiency.

      If the microwave has power but will not respond to any commands or only certain buttons work, clean the control panel and try a power cycle. Please check this link for details.

      Microwave control panel does not respond
      https://www.samsung.com/us/support/troubleshooting/TSG01001961/

      In some households, the microwave is used more than any other kitchen appliance. It is best to have this cleaned once a week. Please check these links for details.

      How to clean a Samsung microwave
      https://www.samsung.com/us/support/answer/ANS00062285/

      Best ways to clean your microwave | Samsung US
      https://www.youtube.com/watch?v=hCsRi0XC_zQ

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1145465471) to help our team pull up your information.

      Thank you for being a valued customer of Samsung. Have a great day.

      ^Camille Samsung

  • Rated 4 out of 5 stars

    Good replacement over the range microwave.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just replaced our old Samsung over the range microwave that for some reason kept turning on by itself. This new one is very similar in style. It was easy to replace since the holes lined up the same.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nic microwave

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install in place of old microwave. Works great easy to use.

    I would recommend this to a friend