Customer Ratings & Reviews

Samsung has something against lights. The fridge ice maker/water dispenser doesn't have a light, the stone keypad doesn't have a backlight and neither does the microwave keypad.

It's working well. fit into the space I had so I didn't have to do any renovations to. cabinets or wall bracket. inside is a little smaller than the old one.

This is microwave replaced a previous similar Samsung model the last about 4 years. That is not a good track record for this type of appliance but I do like how this model operates and I hope this one is a bit more reliable.

Easy to order, easy to pick up and easy to install.

The microwave looks great very happy with the result. Was very impressed with the professionalism and expertise of Julio. He came to the house and installed the microwave as if it were second nature. He made it look super easy. He was easy to talk to and when he ran into a problem he was quick to find a solution. Thanks again Julio.

So far no complaints. Works just like a microwave should.

Excellent microwave, little noise, heats perfect, recommended!

So far, so good. We are going on a month with this microwave and it does exactly what we need it to. The install was pretty simple and the included templates and instructions worked well. This was the lowest priced stainless steel OTR microwave in stock at the time I purchased, and I have no regrets.

Just what I needed!I’ve had Samsung before and it’s usually fine, the fist one came damaged on shipping so Best Buy got me another one.

So far, so good. I haven't hooked it up yet, but the box looks good.

Excellent, our 4th of the same model from Best Buy.

I am disappointed in this microwave. It has what I am sure is a design defect. When it gets hot from the range being on below it, the controls stop working correctly. I try to turn off the fan and instead the fan changes speed. Turning on/off the light also changes the fan speed. 90% of the time it works fine but when a pot of water has been simmering for a while underneath it, the control malfunction keeps happening. I have bought two of these microwaves, both with the exact same defect. The first one went back to the store right away. When the exact same thing happened on the second unit I called Samsung, who arranged for a third party to come look at it. The third party told me I would have to unmount it from above the range for them to take a look. Well, if it's not mounted, the malfunction doesn't happen so that is pointless. When the range underneath hasn't been on for a while, it is working fine. I have already gotten the bracket in place and holes cut in the cabinetry. It's not worth it to return again and get something else which won't mount the same way. So instead of being on the phone with Samsung for another 4 hours or trying to return to Best Buy, I am just leaving a crappy review. I hope it's not malfunctioning more than it currently is a year from now. Yeah. It kinda sucks.

Wish there was backlight to see and use keypad at night.. Have to turn on kitchen light. Stop button invisible.. Now have flashlight on counter... Really?

This is a great microwave. It is easy to use and has buttons for. Special much used food preparation.

I just replaced our old Samsung over the range microwave that for some reason kept turning on by itself. This new one is very similar in style. It was easy to replace since the holes lined up the same.

I think that the service was first class and very helpful

The salesman was the worst but the product is great

Great Microway 100% recommended, great quality we love Samsun

Fitted perfectly in place of the old one. Sleek look.

Good product at a great price point. I've been using these as replacements in an apartment complex and the residents prefer these over the original Kenmore we had previously.