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Customer Ratings & Reviews

Your price for this item is $219.99
The comparable value price is $269.99

Customer reviews

Rating 4.4 out of 5 stars with 974 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use, excellent performance, and attractive design of the 1.6 cu. ft. Over-the-Range Microwave with Auto Cook. Many appreciate the affordable price and convenient size. However, some customers reported issues with the door handle and the brightness of the interior light. A few also noted that the buttons could be difficult to use and that the microwave lacked some features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 974 reviews
  • Rated 4 out of 5 stars

    Good replacement over the range microwave.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just replaced our old Samsung over the range microwave that for some reason kept turning on by itself. This new one is very similar in style. It was easy to replace since the holes lined up the same.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this new microwave! It is easy to use, I especially like the reheat and defrost features. Installation went smoothly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for an under counter microwave. Looks very nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best microwave ever. It functions well and easy to use. The only obstacle is that it doesn't work with "Smart Things" app or I couldn't find a way yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave has performed great since we purchased it, and it looks great as well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Extremly frustrating installation service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is not so mo much about the product but the installation service that never happened. We paid for the service and got canceled twice extremly frustrating since both days I had to take off work to be at my home for the installation. Ended up cancelling the service for a refund but it has been over 30 days and the microwave never got installed. Zero stars should be the option for the installation team extremly unprofessional and unreliable. Will never buy anything from best buy again!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We understand your disappointment with your overall installation experience.

      Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 for further assistance They can answer your question or transfer you to your local store.

      Thank you.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional when it came to the installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You not regret it. it will heat up your food so fast. 

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is the best! So much better than the last one I had. Love the size of it. All the best settings too. Two thumbs up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heats up very well!!! Cons. The light very dim even on the highest setting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nd

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team installed the microwave did not know how to install the dish washer and remove the old one Best buy sent a second team that’s amazing and professional to install the dishes washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you best buy and Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung always be best view in my eyes.samsung is one of the my choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Fit Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In general, Samsung makes good products. This microwave oven works exactly as advertised and fit perfectly in the space formerly occupied by an old Kitchenaid oven. And the price was excellent. Couldn't ask for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I wanted, very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Use it daily! Highly recommend. Reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase! We had to replace our very old GE microwave and chose this one as it fit in the space without having to remodel the kitchen. It performs as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave, easy install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed it myself, very easy with clear instructions. Microwave heats everything very well. Thourgh heating with plenty of power. Exhaust fans work well and clear the smoke from cooking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Spacious and heat everything very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the options between melt and defrost. The reheat control is pretty convenient also.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Over the Range Microwave 1.6 Cu ft.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Microwave works well. I would give it a 5 star if the Kitchen Timer worked simultaneously with the cooking function and I prefer the quick settings ie # 1 button equals 1 minute, #2 button equals 2 minutes etc.

    I would recommend this to a friend