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Customer Ratings & Reviews

$239.99
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Customer reviews

Rating 4.4 out of 5 stars with 1027 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers highly value the overall performance of the 1.6 cu. ft. Over-the-Range Microwave with Auto Cook. Users find the microwave easy to use, especially when setting the clock. The microwave is also appreciated for working well.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,027 reviews
  • Rated 4 out of 5 stars

    Good price, Nice features

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is microwave replaced a previous similar Samsung model the last about 4 years. That is not a good track record for this type of appliance but I do like how this model operates and I hope this one is a bit more reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works fine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should and expected. No issues so far.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there TAY25, congratulations on your Samsung Microwave. Thank you for taking the time to share with us. We are so happy to welcome you to our Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave, quiet operation, easy installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice microwave, fit perfect in the space I needed it to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sumsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best products and price and I m enjoy all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ortega43

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase I recommend this one to anyone who is looking for something like this..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave works well. The only complaint I have is there is no quick setting for time. You must punch in the time each time you want to cook something.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave-Over the Range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have Microwave that works! heats fast! Nice to have Microwave that works-heats fast! Saves energy bill...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced old microwave.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's working well. fit into the space I had so I didn't have to do any renovations to. cabinets or wall bracket. inside is a little smaller than the old one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Keypad

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish there was backlight to see and use keypad at night.. Have to turn on kitchen light. Stop button invisible.. Now have flashlight on counter... Really?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy to the rescue

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed!I’ve had Samsung before and it’s usually fine, the fist one came damaged on shipping so Best Buy got me another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! See how this holds up in a year or two, fingers crossed. One odd part thought, the lights under the range are not led so they get hot, weird oversight

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Decent microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, looks and feels sturdy but the one flaw that this has is the handle. Three months and the handle broke off unfortunately.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings!

      We truly appreciate your kind words about the design, appearance, and sturdy feel. It means a great deal to know those qualities stood out to you.

      At the same time, hearing that the handle broke after just three months is disappointing, especially when everything else met your expectations. A microwave should feel reliable in every detail, including the parts you use every day.

      I have shared the website of our authorized distributor for parts and accessories below. Please visit the page to check for compatible doors and/or door handles.

      Samsung Parts:
      https://samsungparts.com/pages/supports

      Should you need assistance with your microwave, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1152102188 to help our team pull up your information.

      Leo Samsung

  • Rated 3 out of 5 stars

    Samsung not our favorite.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope this one works. The last didn’t. The tech was great. Handle and short in system.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi GarethL,

      Thank you for sharing your honest feedback on our microwave. Your opinion matters to us. Rest assured that we are working to improve our products and services with the help of your review. Should you need any support, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day!

      -Kimberly Samsung

  • Rated 4 out of 5 stars

    good value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just got this, wanted a basic model to keep price low, solid works well, not a lot of extras but it's not meant for space travel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have installed this Samsung model in several apartments and it is a solid basic model with a clean stainless steel look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nd

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team installed the microwave did not know how to install the dish washer and remove the old one Best buy sent a second team that’s amazing and professional to install the dishes washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Over Stove Microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to order, easy to pick up and easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave, easy install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed it myself, very easy with clear instructions. Microwave heats everything very well. Thourgh heating with plenty of power. Exhaust fans work well and clear the smoke from cooking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that the service was first class and very helpful

    I would recommend this to a friend