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Customer Ratings & Reviews

$249.99
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Comp. Value: $269.99

Customer reviews

Rating 4.4 out of 5 stars with 990 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use, excellent performance, and attractive design of the 1.6 cu. ft. Over-the-Range Microwave with Auto Cook. Many appreciate the affordable price and convenient size. However, some customers reported issues with the door handle and the brightness of the interior light. A few also noted that the buttons could be difficult to use and that the microwave lacked some features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 990 reviews
  • Rated 5 out of 5 stars

    Good microwave.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, just like the broken one it replaces.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't put it up yet still in the box. I read the reviews and they were all reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Looks quite good and functions well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very cheap and very good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice over the range microwave. I can reheat any food that i want. Looks great and very affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like the quality and easy use bottom and inside size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave looks great and cooks food evenly. It wasn’t easy to install but functions great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice microwave for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a lot of bells and whistles but a good microwave for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good appliance from a quality brand that is known for long lasting goods.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great look

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and fits well without being bulky. Gives my kitchen a modern lolm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it over a month now and works great! Can't go wrong with a Samsung.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    best value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use. wish had more stickers on time charts. big interior

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there mamaG, I would like to congratulate you on your new Samsung Microwave. I am glad you are loving how fast the unit works. We thank you for choosing Samsung in your home. ^Brad Samsung

  • Rated 5 out of 5 stars

    Over the Range Micro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stainless steel and black give the kitchen a modern look. Heats food very quickly!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not ready for Prime Time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product needs a little help. I have had to have repairs performed on it twice in less than a year. Finally, the unit had to be replaced. BestBuy was very quick to replace and install a new microwave.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there,

      Thank you for choosing Samsung for your microwave needs. We are saddened that you no longer have the product and would love to work with you in the future.

      Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day.

      -John Samsung

  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Samsung microwave I purchased. The handle fell off the first one shortly outside the one year warranty period. I repurchased a new one as it was cheaper than the repair and it matched my dishwasher and refrigerator handles/Samsung products. Unfortunately, the handle on the new microwave cracked at the bottom as now appears that it will fall off. While Samsung is going to repair it, I question how well their microwave is designed and manufactured. We have two adults in our house and no one pull down on the handle.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Julie, we know how disappointed you are with your microwave's handle. We are here to aid you anytime.

      To check the availability and compatibility of your microwave's door handle, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.

      Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday.

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1148896846) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 4 out of 5 stars

    Microondas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelentes, color , tamaño, servicio, entrega, ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a very nice macrovave and it works great i would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Stainless Steel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung continues to get the job done! Looks good and fits my suite.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Issues with breaker tripping

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought and had it installed. It's been tripping our breaker when trying to use it. On the phone right now with Best Buy to see what options I have. Looks like they're going to setup a repair/service call for it. Will update post and rating to reflect the resolution/customer service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave at a great price. Installation was pretty simple too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price great microwave installed by Best Buy geeks you can’t beat this price and service

    I would recommend this to a friend
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