Customer Ratings & Reviews
- Model:
- ME16A4021AS
- SKU:
- 6460795
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value the overall performance of the 1.6 cu. ft. Over-the-Range Microwave with Auto Cook. Users find the microwave easy to use, especially when setting the clock. The microwave is also appreciated for working well.
This summary was generated by AI based on customer reviews.
Microwave
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was open box but works great, no issues. Went well with my other appliances
I would recommend this to a friendMircrowave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to ensamble I take a 10 min is not to heavy and nice microwave
I would recommend this to a friendExtremly frustrating installation service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This review is not so mo much about the product but the installation service that never happened. We paid for the service and got canceled twice extremly frustrating since both days I had to take off work to be at my home for the installation. Ended up cancelling the service for a refund but it has been over 30 days and the microwave never got installed. Zero stars should be the option for the installation team extremly unprofessional and unreliable. Will never buy anything from best buy again!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We understand your disappointment with your overall installation experience.
Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 for further assistance They can answer your question or transfer you to your local store.
Thank you.
-Angelica
Ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made not good sound like fall apart and leak grease out of door handle
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Cindyr,
Thank you for reaching out and sharing your feedback about your Samsung microwave. I understand you're having issues with your microwave as it's making a not good sound like falling apart and it leaks grease out of the door handle. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001968/ to guide you if microwave is making unusual sounds.
You can also check this link https://www.samsung.com/us/support/answer/ANS00062285/ for tips on how to clean your Samsung microwave.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung microwave.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144569546.
-Noraina
Samsun Microwave
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Have purchased this many times for other properties.
I would recommend this to a friend???
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent installers. Pleasant and efficient Very good
I would recommend this to a friendPerfect match
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a perfect match for the replacement one in the kitchen wall!
I would recommend this to a friendMicrowave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average microwave. No auto start for 30-second button.
No, I would not recommend this to a friendBuy me!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WOW! Great over oven Microwave… Clean lines, well built, and a wonderful addition to my kitchen!
I would recommend this to a friendSamsung 1.6 cu ft over the range microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave is great. Wish it would have more lighting under for when we are
I would recommend this to a friendWorks great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had best buy install it for one of my family members they did a great job and the microwave works great
I would recommend this to a friendBasic but good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a basic upgrade this is perfect. The install instructions and hole layout guide were amazing.
I would recommend this to a friendWorks great
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive been using for a few months now and I have no complaints yet
I would recommend this to a friendNice over the counter microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced nearly identical microwave. Works perfectly! Good selection of pre-sets. Fan works well.
I would recommend this to a friendPerfect fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Son's old one died so I bought this to replace it as a gift and it went right into the spot the old one left.
I would recommend this to a friendA lot for a little
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sooo many functions for the economy model…great buy
I would recommend this to a friendbroken handle..maybe a year old
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a late review, good microwave but handle broke away at the bottom part and no way to reattach because its broken from the door. Samsung should reinforce the handle because most people tend to pull from the lower part of the handle when constantly opening the door.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi PhillipA.
I surely know how frustrating it is when the appliances aren't up to our standards. Allow us to extend our assistance.
To check the availability and compatibility of your microwave's door handle, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.
Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368. Hours of operation are 9:00 am – 6:30 pm EST, Monday through Friday.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1151858338) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
Love my microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my microwave. It cooks well and looks great in my kitchen.
I would recommend this to a friendGreat Deal
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fan could work better, cook settings are great works great.
I would recommend this to a friendReplacement Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were elated to find a replacement Samsung microwave made to the dimensions of our years old unit.
I would recommend this to a friend