Customer Ratings & Reviews
- Model:
- ME16A4021AS
- SKU:
- 6460795
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers frequently mention the ease of use, excellent performance, and attractive design of the 1.6 cu. ft. Over-the-Range Microwave with Auto Cook. Many appreciate the affordable price and convenient size. However, some customers reported issues with the door handle and the brightness of the interior light. A few also noted that the buttons could be difficult to use and that the microwave lacked some features.
This summary was generated by AI based on customer reviews.
Eh
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took the handle less than a year to break with very light use. And it’s pretty loud
No, I would not recommend this to a friendBrand response from Samsung
Posted .We know the frustration of dealing with a noisy microwave with a broken handle, Yasser. Let us assist.
Here is a link with information about microwave sounds and why they happen. Browse the guide and select a sound similar to what your microwave creates for the troubleshooting steps.
Samsung microwave is making unusual noises:
https://www.samsung.com/us/support/troubleshooting/TSG01001968/
For further assistance with the broken handle, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147382615) to help our team pull up your information when you message us.
Thank you.
-Angelica
Great deal
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent microwave for the money. Spacious And nice looking. You can’t beat the value.
I would recommend this to a friendEasy to Install
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to Install. Looks great. My tenants really enjoy having a microwave provided.
I would recommend this to a friendBroke quickly
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The handle of the microwave broke off within two months of it being installed
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Erin,
It sounds really frustrating that your microwave handle broke so quickly after installation. Let us help you get a replacement for it.
I have shared our authorized distributor for parts and accessories website below. Please visit the website to check on available door handles that are compatible with your microwave model.
https://samsungparts.com/pages/supports
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147337110 to help our team pull up your information.
Leo
microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.perfect .just what i need, my mom loves it... will recommend to a friend
I would recommend this to a friendOver the range Microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal! Great accessories! Easy to install. Samsung a great brand.
I would recommend this to a friendcrappp
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best buy is selling crap, does not worth time or money
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this concern, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. Call any day between available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day.
^Aloe
Over the Range
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Over the range microwave. Very easy to use & has what i want.
I would recommend this to a friendLooks good!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and defrost option is very efficient. Decent size too
I would recommend this to a friendGood microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice microwave. It has been 2 weeks since we started using it.
I would recommend this to a friendGreat product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good, works great and good price! Easy to install. L.W.
I would recommend this to a friendNice Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice. My daughter wanted this and is happy with it.
I would recommend this to a friendDamaged box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Inspect your product , i did a store pick up and i noticed the box looked like it was just tossed around. I inspected before i the release the appliance to me and it was damaged . So always check your stuff eveyone !
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day.
Melardo
It worked one time
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After its second use the unit wont turn off! Will have to return hopefully second one works
No, I would not recommend this to a friendBrand response from Samsung
Posted .We want to inquire more about what occurs with the microwave and would like to assist as soon as possible.
We suggest contacting us via the options below to speak with a live representative for further assistance with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
microwave
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works excellent heats up everything great really quiet
I would recommend this to a friendInexpensive Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a replacement. Good price, easy to operate.
I would recommend this to a friendVery good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good range. So far so good. It works perfect.
I would recommend this to a friendProblem with Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The door is very hard to open/close. The buttons are hard to push. Waiting for service person to come out to fix it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Chau V,
We appreciate you sharing your sentiments about your Samsung microwave, and we are glad to know that you already have a scheduled service appointment.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146892032, which will help our team pull up your information.
^Rainly
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a decent microwave. There were miscommunication with set up. Best expect new customers to know how set up works and makes no exceptions from the call center.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We appreciate you informing us that your microwave is decent; however, there were miscommunications with the setup.
To better assist you with this issue, please get in touch with our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Thank you!
-Angelica
Defective item
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine didn’t work from day 1 . This is the second time I have had to get a refund.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Leslies,
Thank you for choosing Samsung for your microwave needs. We completely understand the disappointment you have gone through, and we are saddened that you no longer have the product. We would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
-John