Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $219.99
The comparable value price is $269.99

Customer reviews

Rating 4.4 out of 5 stars with 973 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use, excellent performance, and attractive design of the 1.6 cu. ft. Over-the-Range Microwave with Auto Cook. Many appreciate the affordable price and convenient size. However, some customers reported issues with the door handle and the brightness of the interior light. A few also noted that the buttons could be difficult to use and that the microwave lacked some features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 973 reviews
  • Rated 4 out of 5 stars

    Good, but...

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good microwave, it does what you expect it to. Haven't had a chance to mount it yet, but it's been working just fine on the counter until the day comes. 4 stars instead of 5 because I noticed that it won't allow you to microwave food while it has a timer going which is something I've been able to do in older models

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It does the job.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good microwave…however, one needs to press really hard on the glass and I don’t see a timer. There are 30 second increments; but sometimes I only need 15.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not recommended!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our third microwave of this similar brand/style in the last 6 years. They tend to break in two years. We wanted to keep the suite of appliances, and the price is right. HOWEVER- buyer beware! First microwave, electronically stopped working. Second microwave, door fell off. Third microwave: the handle FELL OFF! It is less than 9 months old and we no longer have a handle.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      This is not the experience we want you to have. Let us help you with your microwave.

      To check the availability and compatibility of your microwave's door handle, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.

      Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368. Hours of operation are 9:00 am – 6:30 pm EST, Monday through Friday.

      Should you have other query with your vacuum, feel free to connect with us through the following platform.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      Please provide us with this reference number (1150848372) when you message us so our team can retrieve your information.

      Thank you.

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    Microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install good value. Great Black Friday deal

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Forced to replace our old microwave. Checked reviews and compared prices and bought this one. Seems to work fine. The buttons are really hard to press.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a fan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this microwave and it only lasted 3 or 4 years. I live alone and did not use it much it just stopped working and would heat nothing up even though it still turned and sounded like it worked. Disappointed. I have had on the counter models last for years.It still looks good and the fan works fine but I feel like I threw money away.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MichelleS,

      We understand how important it is to have a reliable appliance at home. Let us help you with your microwave.

      Here is a link to help you with the microwave that stopped working and not heating food.

      Samsung microwave is not heating or has stopped working
      https://www.samsung.com/us/support/troubleshooting/TSG01001963/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1148529407) to help our team pull up your information when you message us.

      Thank you.

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    Microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is unbelievable I will buy more and recommend more to other people no problems at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    real good buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great purchase. works great, looks great. not loud. has tons of options. cooks well. Love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent basic microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is decent for the price. It was replacing a Samsung. I do like the recessed turning table. The one thing I am hugely disappointed with - there is no ability to run the timer and use the microwave!! My previous Samsung had this capability and I used it ALL the time. Now, I can cook OR set timer, but not both. Can't understand why that feature would be removed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Working great .. ……Nos issue highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great look! Easy use

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very well designed. With it being amd over the head microwave i was looking for something easy and simple that tied the room together without crushing my budget and it does that. when watching the technician put it in, I also realized that it was easy to install, should I need to take it down. Great Product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing really sleep design. Love all the different settings!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Online Buy based on solely reviews

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great for the price, just wish it was a little easier to use. Buttons are a little hard and inside revolving plate is a little small.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Over The Range Microwave Owen

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful guidance received from the store manager.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung over the stove microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, looks very nice, and was easy to remove the old Samsung and replace it with this Samsung microwave

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great microwave for the price. We are very pleased and it looks wonderful installed over the matching stove

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave Purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's working well but it's still new so a real reciew can't really be formed at this time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave works well and looks good. Easy to install yourself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The over the range Samsung microwave is great for the money. I purchased as open box. The ring to support the turntable glass was missing. I finally was able to obtain one. Now with all the parts, loving the microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent product i am in love whit my new microwave

    I would recommend this to a friend