Customer Ratings & Reviews

it's not even 2 months, turns on, not heating up, may be a blown fuse, bestbuy website shows it's not returnable, we are now in this unprecedented situation of covid-19, not sure whether someone will be able to come and fix it or will i be returned any amount for this defective microwave oven,

I wanted something simple after the fancy Kitchenette Microwave blew up on me. I have been happy with this inexpensive one and it works very well.

Mr Haug Was so knowledgeable and really helped us in a pinch as we were pending an inspection on the house we were buying. He even took the time to educate me on the different types of stoves for when we go to upgrade.

Service was great and easy to buy from , salesman was very helpful and knowledgeable!

My husband and I were able to install ourselves The directions are not super clear on how to insert the vent but over all really nice. Works well The levels for defrost and soften are explained on the inside in case you miss it

Love it. Works great. Easy install. Couldn’t be happier with the purchase.

Very spacious and has enough power for quick heating. Just wished it was smartphone compatible.

This is a nice microwave. Doesn’t seem as solid as my old one, but still nice

It’s a Samsung, I had to order 3 of them and all 3 had damage. The last one I had had a manufacturing defect. Samsung Care come out twice and replaced the door and repaired the other. Hopefully it lasts longer than the last one I had!

Black stainless steel appliance package efficient & gorgeous (microwave, electric range, dishwasher & 3 door french refrigerator/freezer Best appliances ever Highly recommend

Very nice product. Really enjoy the cook sensor features on commonly cooked items- popcorn, potato

This microwave has many problems, the timer is inop when cooking, it can either cook or run a timer, not both at the same time. The push buttons take a great amount of pressure to activate. The number of buttons to push to warm a cup of coffee is ridiculous. You need the user book every time you want to cook something just to see what it is that you are cooking, and, there was NO manual delivered with it, only installation instructions and those were for a different microwave, this caused major problems when locating holes to be drilled, Holes ended up being an inch off from template to actual oven. The glass on the front is so dark you can't see through it to see if something is boiling over or actually cooking. Very unimpressed with this oven, Samsung should be ashamed.

This is an excellent product which operates in a superior system. The operation requires study of the manual operation manner. THIS REQUIRES A OPERATIONAL SYSTEM which is simple.

Love the microwave. Installed and working well. We did find out it should have a charcoal filter which we never received. Have order charcoal filter when we realized there was none inside.

Overall this seems like a good micro. I returned it only because I wanted an all white micro to match my kitchen.

Works just fine as expected. Replaced a brand new Whirlpool that never worked correctly right out of the box.

Nice microwave. Its interior is dark so the food stains dont show up. Uniform cooking.

EXCELLENT !!!!! My wife and I love it .....replaced an old GE microwave the sensor feature works well too. I would recommend .

This is an awesome microhood!! Heats things up much quicker than my last microhood. The inside is huge and with the blue oven coating it is really easy to clean. I would recommend this for anyone.

We had a Samsung microwave that died. It was nice that this microwave had the same hanging brackets and screw placement. Mafe is taking it really easy. Like the look and the added power versus our old version