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Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 3,539 reviews
  • Rated 5 out of 5 stars

    Samsung Microwave

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this microwave. There plenty of cooking options & love all the sensor cooking options as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave works great and looks good in my kitchen hen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install a little tricky, but great to use once installed!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there MDean, I am glad to see that you are liking the quality of your new Samsung Microwave. We are glad to be the choice for your home and welcome you to our family. ^Brad Samsung

  • Rated 2 out of 5 stars

    Don't buy for Looks!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an admitted do it your seler. I am an experienced installer of over the range microwaves. However this Samsung does not qualify as good in terms of their mounting hardware. That is not included in my rating, however I will put it out there in this review. The installation process blew up because the included mounting hardware, is weak and broke loose from the device when tightening the bolt rendering it useless. Instead I had to improvise a new mounting system which meant adding sheet metal and self drilling screws to the mix. In addition, I had to reinstall it twice as a result of the above failures. I can only hope that the device functions better than it installs. I certainly would not recommend this oven for a DIY install. I personnaly wished I would have purchased a GE or Whirpool.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the efficiency of the microwave. I do not have to warm my food up for a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the item itself, had a problem with promised delivery date, but has been resolved

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The item is good in use and way too overpriced for

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is good in use and way too overpriced for this

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    All good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good………………………………………………………:::…::…………………….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home owner.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. Liked it enough to buy it again for other house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Cook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is nice . It’s works well. I just need to get a cover which didn’t come with one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung is the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Samsung machines ,it’s very easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation excellent and the microwave works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its a range microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected, it microwaves just fine. Matches the set

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bought for a house I was putting up for sale, but Best Buy had the best deal, installed without a hitch and was on time

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Mark! Thanks for your review! ^Ty Samsung

  • Rated 5 out of 5 stars

    sensor cook

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sensor cook works great, it was easy to install since i had a Samsung microwave before

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommended

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality product. Definitely a good price at best buy. I had similar one which lasted for 5 year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung replaced my old GE. It heats faster and has a larger interior. We are very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to use. The customer service is very good and

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this microwave about a month ago and we love it. Everything works really well having to adjust a little to the sensing but it works very well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Time mamangent OCD

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave works great except is really riles me up because the clock configuration is just slightly off so every couple weeks I have to change the time because it is just slightly slow.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Matt,

      Thank you for loving the Samsung Microwave; despite the issue that you're having with the product clock configuration. Please know that we value your opinion and will continuously improve the quality of our products. Let me share this link to help you with your concern.
      Set the time on your Samsung microwave
      https://www.samsung.com/us/support/answer/ANS00087028/

      Please feel free to reach out to us with any further questions regarding your Samsung products.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide them with this number (1144868473) to help our team pull up your information.

      Thank you for choosing Samsung. Have a great day.


      ^^Ross Samsung