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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 3,539 reviews
  • Rated 2 out of 5 stars

    POOR PURCHASE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I am not very pleased with this microwave. First of all, the directions enclosed were vague and in some cases incorrect. I had to go on line and search for this model to get directions for setting the clock & using some of the features. Second, the "buttons" are very hard to push and are offset from the marking above them. Sometimes I cannot push hard enough to use the feature I need! I would have returned it if I had not had it professionally installed by a contractor other than Best Buy. This Samsung microwave looks nice but being so hard to use, having to pay for shipping & installation makes it a poor buy unfortunately. I am 77 yrs old and I need major appliances that are easy to use and come with directions that make sense!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are having some concerns with your Samsung Microwave buttons. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1143032330. We thank you for being a part of the Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second microwave of this model I've purchased. The best feature is the "Hold Warm" setting. Great Samsung product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave works well, no complaints. Installation team was friendly and efficient. Recommend Best Buy and Samsung.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the size

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, only down fall was I couldn't get it put in by Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to upgrade my microwave. It works great and has some new features for me like a light dimmer switch for over the range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just What We Neddef

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we needed. We hardly ever use our regular oven anymore. Perfect for the two of us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have to buy the other pieces as soon as possible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful Samsung. She’s completely with our whole kitchen set

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, love the style and look. Easy to install with help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung over range microwave.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking product, works flawlessly. Installation was quick and easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product works perfectly no issues easy to clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits nicely in my kitchen Love it I shopped around and found that you guys had the best quality and great prices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase the vent external works very well and we like the features that it has.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice! It works fine. It is good quality for the price. I like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect pairing with my range. Not sure if the light underneath is supposed to stay on all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got this Samsung OTR Microwave for a great price!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up my new Samsung Microwave curb side because of the V19, It's went swimmingly !!! Excellent customer service Best Buy !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - 1.9 Cu. Ft. Over-the-Range Fingerprint R

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave was ordered but I wasn't sure if it was going to fit. But to my surprise, it fit like a glove and looks great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well made no

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made no Looks good works well proud to own it see any drawbacks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good microwave

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve replaced two microwaves with in two years so I hope I can get this once to continue! It’s easy to use and good quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freaking awesome!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced our 20 year old dinosaur. It definitely feels good to have all my appliances match.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the presets, light, and various fan speeds. Once again, Samsung over performs.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there JayR, I am so glad you are enjoying your Samsung Microwave. Thank you for choosing and recommending Samsung. Your feedback is greatly appreciated. ^Brad Samsung