Customer Ratings & Reviews
- Model:
- ME19R7041FS
- SKU:
- 6358118
Rating by feature
- Performance
Rating 4.4 out of 5 stars
- Cook Settings
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.
This summary was generated by AI based on customer reviews.
It’s okay
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as well. The door on mine does not close well so it takes a few attempts to get the door closed right before you can start a cook. Not terrible, but also not great. I’d explore other options
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are glad to know that your microwave works well, AustinP!
Please take particular care when cleaning the door seals to ensure that no particles accumulate and prevent the door from closing correctly. If the oven is faulty and needs servicing, or you are in doubt about its condition, unplug the oven from the power outlet and contact your nearest Samsung service center.
Please refer to pages 20–21 of the user manual to learn more about maintaining the microwave:
https://downloadcenter.samsung.com/content/UM/201911/20191122104255594/ME4000R_ME19R7041FS_AA_EN-MES-CFR.pdf
If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145194732) to help our team pull up your information when you message us.
Thank you for choosing Samsung. Have a wonderful day!
—Vannesa
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good good good good good good good good good good good
I would recommend this to a friendNum num!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meow meow meow. Pretty decent microwave. We liked it precious.
I would recommend this to a friendSamsung Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung microwave is wonderful. Have had no issues. Looks great and matches everything else.
I would recommend this to a friendTop microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best microwave on the market. This is a real range microwave. Worknat a hig volume and very efficient.
I would recommend this to a friendGood Microwave for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Microwave for the cost. Samsung has several and we found that after further evaluation. This was the best bang for the buck.
I would recommend this to a friend- Cons mentioned:Door
Junk
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for just over twi yeara snd the door is broken and wont stay closed therefore won't cook. It looks good though if you just want a pretty worthless appliance
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi EmilyW,
Thank you for your honest feedback, and we hope you are in good health. We see your point and we are saddened that the microwave isn't working as intended because of the door (mechanism/latch). Your feedback helps us understand where we can take steps to improve our product and service.
I have shared a Samsung link below that can help address your concerns with the microwave.
Samsung microwave is not heating or has stopped working:
https://www.samsung.com/us/support/troubleshooting/TSG01001963/
I have also shared the user manual link below for additional steps if needed. Please access the link and turn to page 23.
https://downloadcenter.samsung.com/content/UM/201911/20191122104255594/ME4000R_ME19R7041FS_AA_EN-MES-CFR.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144731510
Leo
Good deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you so much for this beautiful item I really I love it how it is working, I am so happy with this item ❤ ♥
I would recommend this to a friendsamsung microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far good quality appliance. also easy to install.
I would recommend this to a friendGreat microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very great microwave!! It has all the features of a microwave and it has a temperature sensor.
I would recommend this to a friend- Pros mentioned:Ease of use
Good quality microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We replaced a fancy microwave with all the bells and whistles with this model. I actually like it better than our old expensive one. I could use it instantly without having to look at the manual. I highly recommend this microwave.
I would recommend this to a friend Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Could be more sensitive to touch, have to press hard.
I would recommend this to a friendMicro
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this Samsung over the range microwave and it work
I would recommend this to a friendMicro Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, no real issues, very efficient design.
I would recommend this to a friendWorks great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Has nice features. The fan is quieter than my last one which is great. I only wish you could turn down the sound.
I would recommend this to a friend- Pros mentioned:Installation
Great microwave
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this to replace our Samsung microwave that finally died. This one is more powerful and cooks quickly and evenly. The installation was easy because the mounts were the same as the old one.
I would recommend this to a friend Good value, good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sensor model. Works as expected. Good value for the money.
I would recommend this to a friend- Pros mentioned:Ease of use
It’s okay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t have light on the inside! Easy to hook up, but doesn’t have any place to put a light bulb on the inside. Can’t see the food as it’s cooking. Just an annoyance.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you so much for sharing, PaulfromNJ! Your feedback helps us to continue working to improve the overall customer experience. ^Jecca
Nice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice item and excellent place to purchase appliances.
I would recommend this to a friendmicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new microwave. My husband installed it with no problem.
I would recommend this to a friend