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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 3,539 reviews
  • Rated 5 out of 5 stars

    Smooth even cooking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its quite and cooks to perfection leaving the food moist and not dried out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review Microwave.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent. Great shopping. I Recomend this item for use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great cooks everything just right. I would recommend this to my friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and incredibly fast delivery. I love it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Aren't new models supposed to work better than old

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really Loud, under lighting weak, earlier model was way better!! Poor " improvement " method

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      We understand your disappointment with this microwave. We will assist you in every way we can.

      We recommend checking the resources below to determine the noise coming from your microwave.

      Samsung microwave is making unusual noises:
      https://www.samsung.com/us/support/troubleshooting/TSG01001968/

      Should you need support, please don’t hesitate to reach out to us through the channels below.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, provide us with this reference number (1146697076), and it will help our team pull up your information.

      ^Rodel Samsung

  • Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went in to get a different model, which wasnt in stock. Then saw this brand new model on Sale.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there, Hulk422. It's great to hear that you've had such a positive experience and have found the perfect microwave for your home. ^Lo Samsung

  • Rated 5 out of 5 stars

    Great Buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it. Easy to use. Great Buy. Best Buy staff helped me choose. Will recommend to friends.

    I would recommend this to a friend
  • Cons mentioned:
    Heating

    Rated 1 out of 5 stars

    Broke Samsung microwave

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this microwave Feb. 2021 it started making noise after about a year of having it and now the door handle is loose which causes the switch to believe the microwave is still on. I had to unplug it because it just runs but no longer heats. 2 1/2 years and no longer useful.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi PaulaE,

      We can feel your disappointment with your microwave. We will be here to help you with it.

      We recommend checking the resources below for steps to take when the microwave is making some noise.

      Samsung microwave is making unusual noises:
      https://www.samsung.com/us/support/troubleshooting/TSG01001968/

      Should you need support in the future, please don’t hesitate to reach out to us through the channels below.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, provide us with this reference number (1146669190), and it will help our team pull up your information.

      ^Rodel Samsung

  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine went out so needed to replace it. This works very well and was easy to install.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kitchen timer issue

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a middling microwave. It warms food but lacks the ability use the microwave and kitchen timer at the same time

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not go for a fancy one and this one is serving the needs. Would certainly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works perfect, and it fit perfect. i love how it see

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product, nice control panel and features. Samsung always makes great products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sensor cooking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave seems to have a mind of its own and it really senses the right cooking time.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Welcome to the future of appliances, SCGIRL! We're glad you're enjoying the microwave. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Samsung is great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd purchase of this exact product...new place new microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchase this microwave I am still learning to used is fixtures so far I like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was friendly, and went out of his way to check to see if this was in stock

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is perfect and I recommend it to a friend or family member

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, good brand, ........................................./

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced older model and works fine. Previous did not last even 3 years.

    I would recommend this to a friend