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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 3,539 reviews
  • Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great condition and nice! The installation was done on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is sharp and clean. I would definitely buy this unit again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and effective!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy again has the small appliances others did not have. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    looks good preforms good well made

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had geek squad install quick, excellent job, love the 30 second button very good pro

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're so thrilled to know you're so happy with the microwave, harry! Thank you! ^Jecca Samsung

  • Rated 5 out of 5 stars

    Love this microwave!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this microwave. Its easy to use and it's beautiful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung 1.9 Cu microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid a little less on this microwave and got what I paid for. It seems like it takes twice as long to heat up food. I should have spent the extra money on a better one.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi johnnyv40,
      Thank you for bringing your microwave oven to our attention
      The experience is not what we expect from our customers.
      we do apologize for all the inconvenience this may have caused you.
      I recommend following the steps in this link to help you with this issue.
      Samsung microwave is not heating or has stopped working
      https://www.samsung.com/us/support/troubleshooting/TSG01001963/

      Samsung microwave is not working
      https://www.samsung.com/us/support/troubleshooting/TSG01207757/

      For further concerns, you may reach us via the following option.
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us


      - Reference ticket number:1144319327

      ^Ross Samsung

  • Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit perfectly!!! Love the reheat sensing feature. Definitely a good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Samsung microwave just like I always wanted it I really recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Micowave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is perfect.has all the functions that we needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great !!!!!! Set up was fast and clean, lots of room in microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Towboat Buys Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a boat to replace one that they had go out.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pricey for a microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping this one lasts longer than the last one. Very pricey for what it is, black stainless adds an excessive cost

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi. Thank you very much for your feedback on our products. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG)

      Reference Number: 1144620447

      Have a great day.

      Melardo Samsung

  • Rated 5 out of 5 stars

    Excellent choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 06/02/20 Love it! It provides great ventilation. It heats food quickly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Misleading sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think when the item being sold it should say what’s missing

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Greg,

      Thank you for your feedback regarding our product listings. We appreciate your suggestion about including information on what may be missing from the items being sold.

      Your input helps us improve our services to meet your needs better. We will certainly consider implementing this suggestion to enhance the transparency of our product descriptions.

      Please see page 7 of the installation manual for the things and tools needed when installing the appliance.

      Installation manual
      https://downloadcenter.samsung.com/content/EM/202202/20220223181959631/ME4000R_ME19R7041FS_AA_DE68-04585A-02_EN_220120.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1147200660) to help our team gather your information.

      Have a great day.

      ^Charles Samsung

  • Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a little confusing to set the time initially but overall it a good microwave!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Samsung microwave and it was dented, Best Buy replaced it and when I got home the door wouldn’t close. I returned it and got the THIRD one and it was perfect.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Samsung,

      Thank you for your honest feedback and we hope you are in good health. We regret to hear that your initial experience wasn't at par to your liking. We are happy to know that your Over-the-Range Microwave is working and to your standards.

      I have included below links, one for your user manual for care and maintenance and the other for your warranty policy.

      https://downloadcenter.samsung.com/content/UM/201911/20191122104255594/ME4000R_ME19R7041FS_AA_EN-MES-CFR.pdf

      https://www.samsung.com/us/support/service/warranty/ME19R7041FS/AA

      Please feel free to get in touch with us through the channels below if you have additional questions.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community
      https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Your reference number: 1144197927

      Leo Samsung

  • Rated 5 out of 5 stars

    Live it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this microwave. Very good quality. And has everything that I need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this microwave, lots of space and cleans up very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a great microwave!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We r really enjoying our Samsung microwave it complements our Samsung stove !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it. Works great!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well Love it popcorn feature works perfectly

    I would recommend this to a friend