Customer Ratings & Reviews
- Model:
- ME19R7041FS
- SKU:
- 6358118
Rating by feature
- Performance
Rating 4.4 out of 5 stars
- Cook Settings
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the ease of use, size, design, and installation of the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook. Many appreciate its performance, appearance, quiet operation, and the value for the price. However, some users have reported issues with the timer, heating functionality, and the door. A few also mentioned challenges with button quality and the clarity of the instructions.
This summary was generated by AI based on customer reviews.
Great Over-the-Range Microwave.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product with an excellent service. Highly recommended!
I would recommend this to a friendgreat microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect, zero complaints thus far. Really like the finish
I would recommend this to a friendSamsung Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is an awesome choice. Can't beat the brand & price
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and great shiny ! I love Samsung product and this one just wow!
I would recommend this to a friendBrand response from Samsung
Posted .We really appreciate the praise, Peace! Thanks so much for the five stars! Thank you for being a loyal Samsung member! ^Lena
Great microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung fan, upgrade the previous version and so far excellent.
I would recommend this to a friend- Cons mentioned:Heating
Upset
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave did not last 2 years! It just stopped heating which is extremely frustrating.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Dontay B,
We understand that an excellent working microwave plays a massive part in heating or cooking food. We are here to help.
Please see the link below for the steps if the Samsung microwave is not heating or stopped working.
https://www.samsung.com/us/support/troubleshooting/TSG01001963/
If the problem persists after following the steps, we highly recommend contacting us directly.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147399177, which will help our team pull up your information.
^Rainly
Great microwave excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product the best product I buy from Best Buy good Quality
I would recommend this to a friendLove this microwave.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave for the price. Multiple lights and fan speeds.
I would recommend this to a friend- Pros mentioned:Performance
Good Replacement
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This replaced our previous Samsung that failed after 10 years. So far it's worked great and used the same hanging mounts as the old one.
I would recommend this to a friend Good Machine
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave has good features. Sensor cooking works well.
I would recommend this to a friendGreat value for a lower priced item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick install, they took away old one, looks great in space.
I would recommend this to a friendWorthless for Fan over stove
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this to save counter space which was great. That said, as a microwave this is fine. As a range hood it makes LOTS of noise and blows a TON of air out the top, but barely pulls anything through the bottom. When I cook the whole front of the microwave ends up covered in steam. Not good for your cabinets to have that much steam pooling above.. I would look elsewhere. Samsung sent a tech and they said it was fine because on the highest setting it can hold a piece of paper. That said, watch the videos online about this complaint from other people where they showed internally all the holes in the microwave and they taped them to make it actually pull air through. You aren’t allowed to do this as it voids any warranty, but it is an accurate representation of how poorly this works. Wish I had seen those before buying. Not worth the cost of the microwave and install. Find another one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings!
Thank you for your honest feedback, and we hope you are in good health. It is disheartening to know that the microwave isn't working as intended and up to your standards. Your feedback helps us understand where we can take steps to improve our product and service.
I have shared Samsung links that can answer and address your concerns with the microwave.
Condensation forms on the microwave door:
https://www.samsung.com/us/support/troubleshooting/TSG01110250/
Range hood is too loud:
https://www.samsung.com/us/support/troubleshooting/TSG01203229/
Samsung microwave is making unusual noises:
https://www.samsung.com/us/support/troubleshooting/TSG01001968/
I understand that the microwave was professionally installed. I am sharing the installation guide below. Please access the link and turn to page 7 for the minimum acceptable clearance of the microwave with the cabinets and stove for proper ventilation and avoid condensation issues with the microwave.
https://downloadcenter.samsung.com/content/EM/202202/20220223181959631/ME4000R_ME19R7041FS_AA_DE68-04585A-02_EN_220120.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144731878
Leo
Great microwave for the whole family
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave for the price! Quiet running! Love the touch pad!
I would recommend this to a friendMicrowave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality appliance. Matches our Samsung range.
I would recommend this to a friendMicrowave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had no problems. Does everything as advertised.
I would recommend this to a friendGreat
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift and the person was very happy i be back soon
I would recommend this to a friendgood over the range microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.all the settings nice for any beginners as well as professionals
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Door doesn’t seem to solid sounds tinny when opening and closing. Not the quality I expected!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Having an appliance that meets our expectations is outstanding, Leow. We'll be glad to help!
Microwaves make all kinds of sounds while running. Most of these are normal and should not be a cause for concern. Food and other material in the microwave are typically the sounds you hear. This guide covers the most common sounds and why they happen.
Samsung microwave is making unusual noises:
https://www.samsung.com/us/support/troubleshooting/TSG01001968/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145603776) to help our team pull up your information when you message us.
Thank you!
-Angelica
Great microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is awesome because it has a sensor for the popcorn and potatoes.
I would recommend this to a friendBrand response from Samsung
Posted .Those are two of my favorite things to eat! Thanks for the 5 stars, micjey! ^Jecca
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks good and works great. It is everything it said it would be.
I would recommend this to a friend