Customer Ratings & Reviews
- Model:
- ME19R7041FS
- SKU:
- 6358118
Rating by feature
- Performance
Rating 4.4 out of 5 stars
- Cook Settings
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.
This summary was generated by AI based on customer reviews.
Great Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It reheats food, makes water hot, and looks great.
I would recommend this to a friendThis is a very spacious microwave. It fits perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are looking for a basic microwave this will do fine.
I would recommend this to a friendLove it❣️
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, replaced our motor home microwave that broke.
I would recommend this to a friendExcellent appliance!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent appliance! Easy to install, great operating featurs!
I would recommend this to a friendBrand response from Samsung
Posted .An excellent washer for an excellent customer like you, Adrian! Thanks for the 5 stars. ^Jecca
Ooooo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product highly recommended. Good quality....
I would recommend this to a friendno complaints
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great Microwave. I would recommend to anyone.
I would recommend this to a friendLooks cool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having got to use it yet as our cabinets have been backorderd.
I would recommend this to a friendBrand response from Samsung
Posted .Hey Mike! We hope you love the function as much as the looks of this microwave. We can't wait for you to get to use all the great features it has. ^Jecca
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my wife love the new Microwave and uses it all the time.
I would recommend this to a friendGood microwave
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good deal for what you get. I would definitely buy again
I would recommend this to a friendGreat replacment
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item was just what we were asking for. Helpful staff.
I would recommend this to a friend- Pros mentioned:Size
Samsung Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Microwave looks nice, is a good size just wish the control panel lit up very hard to see in the evening
I would recommend this to a friendBrand response from Samsung
Posted .Hello, Rich! Thanks for your review and being a Samsung customer! ^Ty
Worthless for Fan over stove
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this to save counter space which was great. That said, as a microwave this is fine. As a range hood it makes LOTS of noise and blows a TON of air out the top, but barely pulls anything through the bottom. When I cook the whole front of the microwave ends up covered in steam. Not good for your cabinets to have that much steam pooling above.. I would look elsewhere. Samsung sent a tech and they said it was fine because on the highest setting it can hold a piece of paper. That said, watch the videos online about this complaint from other people where they showed internally all the holes in the microwave and they taped them to make it actually pull air through. You aren’t allowed to do this as it voids any warranty, but it is an accurate representation of how poorly this works. Wish I had seen those before buying. Not worth the cost of the microwave and install. Find another one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings!
Thank you for your honest feedback, and we hope you are in good health. It is disheartening to know that the microwave isn't working as intended and up to your standards. Your feedback helps us understand where we can take steps to improve our product and service.
I have shared Samsung links that can answer and address your concerns with the microwave.
Condensation forms on the microwave door:
https://www.samsung.com/us/support/troubleshooting/TSG01110250/
Range hood is too loud:
https://www.samsung.com/us/support/troubleshooting/TSG01203229/
Samsung microwave is making unusual noises:
https://www.samsung.com/us/support/troubleshooting/TSG01001968/
I understand that the microwave was professionally installed. I am sharing the installation guide below. Please access the link and turn to page 7 for the minimum acceptable clearance of the microwave with the cabinets and stove for proper ventilation and avoid condensation issues with the microwave.
https://downloadcenter.samsung.com/content/EM/202202/20220223181959631/ME4000R_ME19R7041FS_AA_DE68-04585A-02_EN_220120.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144731878
Leo
- Pros mentioned:Design
Does the trick
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints except the light is very dim and you can’t really see the food inside when it runs. I like the dark interior though vs white.
I would recommend this to a friend Looks nice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice and nice material inside making it easier to clean.
I would recommend this to a friendUnit has new features.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to understand all features without a user Manual
I would recommend this to a friendexcelant
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.just what I needed, was the right choice and even better
I would recommend this to a friendThe best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a really well build microwave, does the job well
I would recommend this to a friendGreat Microwave
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really well built and lots of room inside this one.
I would recommend this to a friendSamsung products are leaving a lot to be desired
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, this microwave and the MC17J8000CS look wonderful, but we seem to have on-going issues with both. The MC17J8000CS had so many issues that we eventually gave up on it and bought this ME19R7041FS (taking these up and down from over the range is not something you want to have to do so often). After a little over a year of service (two days, in fact), this microwave now randomly powers completely off and the only way to get it turned back on is to leave it unplugged for about 30 minutes. We have Geeksquad support, but the on-going frustration of this and other Samsung appliances breaking down over a four year span (oven (NX58H9500WS/AA), dishwasher (DW80J7550US), and fridge (RH25H5611SR/AA)) is very disheartening and will eventually drive us toward a more reliable brand.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
I realize your experience has been less than ideal with your Samsung Microwave. I would love the opportunity to change that. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142674330. We thank you for being a part of the Samsung family. ^Brad
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful! So hot. My mom loves her new toy. Thanks best buy
I would recommend this to a friend