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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3539 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook, particularly its ease of use and overall performance. Many appreciate its design, size, and quiet operation. However, some customers have expressed concerns regarding the timer, heating capabilities, door quality, button responsiveness, and clarity of instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 3,539 reviews
  • Rated 5 out of 5 stars

    great micro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    chosen to match our new Samsung range. Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good Replacement

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced our previous Samsung that failed after 10 years. So far it's worked great and used the same hanging mounts as the old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is very good at cooking all types of food.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to install and works great. Love Samsung products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement for a microwave that we have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good value for the price. Was refreshing appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice ..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent micro. Easy to use plenty of space...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Excellent for pre-cooked meals.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suction fan doesn't work as well as I spected, other than that it performs well.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Paco,

      Let us improve the efficiency of the microwave. Please follow the instructions and click the hyperlink for further assitance.

      Here is a link to help you with the microwave.
      Vent fan is weak on Samsung over-therange microwave.
      https://www.samsung.com/us/support/troubleshooting/TSG01202710/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146032859 to help our team pull up your information.

      Have a great day.

      ^Aloe Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave was an easy and exact fit to replace our old hotpoint unit. The features and ease of use allow even my youngest the ability to warm or make food!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best microwave.. Worth the money and does the job..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look. Affordable,great for over the range

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. Quality for the price. Good venting

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Door doesn’t seem to solid sounds tinny when opening and closing. Not the quality I expected!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Having an appliance that meets our expectations is outstanding, Leow. We'll be glad to help!

      Microwaves make all kinds of sounds while running. Most of these are normal and should not be a cause for concern. Food and other material in the microwave are typically the sounds you hear. This guide covers the most common sounds and why they happen.

      Samsung microwave is making unusual noises:
      https://www.samsung.com/us/support/troubleshooting/TSG01001968/

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1145603776) to help our team pull up your information when you message us.

      Thank you!

      -Angelica Samsung

  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, value for money, easy installation and quality product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes double than a convection to heat a small coffee cup. The blue color of the light looks cool

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      Heating food and beverages using the microwave between our busy schedules would be very convenient for us. Let us help you with your experience with the unit.

      The microwave also won't heat if it does not have enough clearance or ventilation.

      Cooks food too slowly. See page 23.
      https://downloadcenter.samsung.com/content/UM/201911/20191122104255594/ME4000R_ME19R7041FS_AA_EN-MES-CFR.pdf

      Samsung microwave is not heating or has stopped working:
      https://www.samsung.com/us/support/troubleshooting/TSG01001963/

      To better assist you with Samsung products, please reach us with the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      You may provide this reference number (1145348827) to help our team pull up your information.

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price. I was looking for replacement.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      So glad that you have found the perfect match for your families cooking needs with Samsung. Happy Cooking! ^Cat Samsung

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Samsung MW

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice MW. Bigger than it seemed. Only issue was trying to figure out how to set clock. Had to use the QR code for info in manual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product I totally recommend!! Greatest great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I totally recommend!! Greatest great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Over the rangehood

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful motors. Very good to use. Long lasting. Easy to HD agreed gg

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lightweight, Quiet Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All is well so far. No issues. Effective appliance.

    I would recommend this to a friend