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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1531 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers appreciate the 11.6" Chromebook 3's ease of use, compact size, and affordability. Positive feedback also highlights its lightweight design, performance capabilities, and long battery life. Some users mentioned limitations regarding the device's memory and storage capacity. A few compatibility issues with certain applications were also noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 1,531 reviews
  • Rated 3 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's all right… Serves the purpose… Useful for homework of a high school student.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great, but very small for me. I returned it and got a laptop with windows

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    it is slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a very slow computer but it works well But I won't recommend

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ok, but hard to figure out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not much of a tech but I had trouble using this after my regular laptop

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is fine, does what I need it to do surf the web and send emails.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Really great for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice but doesn't have a lot of games and it's for simple people.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The outside is cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But the hardware not so much, it makes it were you are very limited.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse pad started to click hard after a few months.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product ok but it is an old model so the new model may be better

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not too bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this computer, but it could be better if they have cd !

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Tracking pad stopped working after a few hours

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially excited to get this chromebook, it had great reviews. After a few hours, the track pad stopped working. Tried to call customer service to do a power wash and reboot. Unfortunately, that didn't work. The person that worked at Best Buy said they have seen it happen on this brand of chromebook. Had to return, disappointed

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have done more research before purchasing this

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's a small computer that is lightweight.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it doesnt have windows its a great mini computer

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but takes time to adjust to using google documents

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good computer for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a fine little computer for a 12 year old girl.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I opted for this because of the price. I didn't like it and decided to go with either hp or dell. It doesn't have a lighted keypad. It is lightweight and I do like Samsung but this wasnt the right product for me even though it is a basic function aystem.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop first had issues when we opened it. The laptop kept restarting, apparently it's an issue if you have your settings for your google account set for advanced then it causes this issues. Everything has been fine since we adjusted that.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Maybe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure this is what you really want before you buy it, the system is somewhat limited by what is available for the unit. I bought this for my wife for just some basic computing and it just was not right for her.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very happy to get Samsung Chrombook. It was a Christmas gift for my grand-daughter in Canada. When she started it it would keep shutting down and not work at all. Her Mom returned it to Best Buy in Canada and they would not exchange it. I now have to pay more money to have it shipped to me here in Florida where I will be returning it. This was not a good buy with all the extra $ and inconvenience.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    average lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The performance has been o.k. but the battery hasn't been holding a charge for 2 months and it's not easily replaceable or repairable. I actually lowered the rating from 3 start to 2 stars becuase of this..

    No, I would not recommend this to a friend