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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1723 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.1 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the ease of use, compact size, and affordability of the 11.6" Chromebook. Positive feedback also highlights its long battery life and adequate performance for everyday tasks like web browsing and email. However, some customers express concerns about the screen quality and limited RAM, impacting the overall user experience for multitasking. A few users also mention challenges with the charging port.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,723 reviews
  • Rated 4 out of 5 stars

    Great buy for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Black Friday purchase for my 5th Grader. It has the power and memory to support his work and he is thrilled with it. As noted it is a little plastics and feels somewhat cheap.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Chrome OS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not able to do alot due to the Chrome Operating System. Easy to carry and battery life is awesome.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a high powered computer this is not it...this is designed for light carrying and quick accessibility...it is a tablet on steroids and does just what I need it to do

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic online learning tool

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great notebook for the money. Just what we needed for online school learning. Would be great to have more memory and faster processing but good overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good, learn every day on it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every day is a learning day! You are never too old to try something new.. I 'm having a little trouble finding my screenshot after after I've taken it, but that is all on me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for a kid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 8 year old day for Christmas (mainly so I could reclaim mine back!). Perfect for anyone really though that just needs it for basic internet/computer usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Middle school student using

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My middle school and first grade grandchildren are using for school work since the schools have closed. Works well for online classes. Reliable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worh it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter needs a laptop for her homework, I saw this online and was on sale. She is happy using it now. However, if it was not on sale I will not buy it for the original price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 1st Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 8 yr old son. He loves it. He can do some programs from school and learning the fundamentals of a computer. And Samsung is the best for quality and price.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 2 out of 5 stars

    Small and light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not my first choice and it is kind of high for the price. I am honestly going to take it back tomorrow to get my money back for it. I honestly thought with it being almost 180 before Black Friday deals that I would enjoy this a little more. The only thing I enjoy about this is how small it is. The keyboard works fine but when I plugged it in and plugged my wireless mouse to it, it froze for a second until I unplugged the mouse.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    All around what he needed!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband has been needing something of his own for a while, plus it got him off of my laptop!! This was the perfect addition to our collection of electronics!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it was ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this chromebook for 3 months the micropone stopped working for a day but it started working the next day i would buy this if i were you. You don't need to use a case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My kid loves her computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So my daughter needed a computer for her classes in middle school , so she can catch up with her work at home and this computer helped her out a whole lot. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for work, only use it for simple stuff e-mails, writing reports etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    large memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    large memory! I like this one. will be my new computer this semester

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Tommy, thank you for taking time out of your day to leave us this positive feedback. We appreciate you being part of the Samsung family. ^Michelle Samsung

  • Rated 5 out of 5 stars

    Chromebook working as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Chromebook is working exactly as advertised. It is fast and has a fair amount of memory for completing schoolwork. My daughter is very pleased with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Missing keys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant find how to hook up my printer. There is no delete or caps button. There are two key codes you can use to get them. So it works great other than the learning part.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hope she enjoys the upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife will open this up tomorrow morning and I hope she appreciates it replacing her 4 year old Samsung chromebook. It has served her well but is ready for retirement!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect laptop for my preteen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After looking at a lot of laptops this one had great reviews and was an amazing price on Black Friday. It was so worth fighting the lines for. Thanks again Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Christmas gifts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as Christmas gift. Unfortunately giftee was not comfortable with changeover transition and was not able to use it. Did buy two others for younger grandsons

    I would recommend this to a friend