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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1723 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the ease of use, compact size, and affordability of the 11.6" Chromebook. Positive feedback also highlights its long battery life and adequate performance for everyday tasks like web browsing and email. However, some customers express concerns about the screen quality and limited RAM, impacting the overall user experience for multitasking. A few users also mention challenges with the charging port.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,723 reviews
  • Rated 4 out of 5 stars

    As expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good reliable netbook for the money. Somewhat disappointed with the cheap materials and thickness but can’t complain for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product because its easy to use. All of the google applications are easy to get to. I would definitely purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great first time laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this for my son after talking to his teacher it's the same as they use in school so he has no excuse not to do his homework

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Small but powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you intend to use this computer for writing papers and school it's the perfect match. I wouldn't recommend it for much more however.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. It gets a tinge hot when plugged in while being used though. I don't like that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just needed something bigger than a phone to do minor work organization and home projects. This fit perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic chromebrook, works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very basic but gets the job done. Screen quality is ok but overall works fine for basic school/work needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kids computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas present for my 10 year old son who uses these in his school. So far so good and he is happy that he has it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop for high school student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chrome book allows my student to do all that is required for classes as the school uses google/cloud for everything. Ver6 happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bundle of Joy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chromebook was a gift and the target recipient loved it. Bought at a great price. Thank you Best Buy for a pleasant transaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Chrome book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this book for my wife and she loves it. She had been wanting one for a long time and she does all her school work on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chrome book

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this chrome book for my son , he use this to watch movies, when we are on out of state

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful chromebook.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best for the money that we paid I have 2 laptops and neither one worked with my sons school programs like this one has.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great beginners laptop, the only negative is that it's slow to start. Overall we love it, would've given it 4.5 stars if we could!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two of the Samsung computers for both daughters in high School to do homework and School projects. Thanks Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Great for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great For the kids it’s easy to use it just can be a little complicated in the beginning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer for Browsing the Internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer for internet browsing and small things. I would highly recommend getting a Chromebook with 4 GB of Ram.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase for my 6th grader

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 6th grader uses this machine to do his homework. I think it is great because if (inevitably) lost, the cost isn't too high.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great surfing computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using this right now to write this review. Great for surfing on the couch. Stable connection. Just wish keyboard was backlit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great on the go laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for school work. The storage isn’t very high, but I knew that when purchasing. I use this mainly for research.

    I would recommend this to a friend