Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Samsung - 11.6" Chromebook - Intel Celeron - 4GB Memory - 32GB eMMC Flash Memory - Night Charcoal.
  • Angle. Samsung - 11.6" Chromebook - Intel Celeron - 4GB Memory - 32GB eMMC Flash Memory - Night Charcoal.
  • Left. Samsung - 11.6" Chromebook - Intel Celeron - 4GB Memory - 32GB eMMC Flash Memory - Night Charcoal.
  • Alt View 3. Samsung - 11.6" Chromebook - Intel Celeron - 4GB Memory - 32GB eMMC Flash Memory - Night Charcoal.
  • Alt View 4. Samsung - 11.6" Chromebook - Intel Celeron - 4GB Memory - 32GB eMMC Flash Memory - Night Charcoal.
  • Alt View 11. Samsung - 11.6" Chromebook - Intel Celeron - 4GB Memory - 32GB eMMC Flash Memory - Night Charcoal.
  • Alt View 12. Samsung - 11.6" Chromebook - Intel Celeron - 4GB Memory - 32GB eMMC Flash Memory - Night Charcoal.
  • Alt View 13. Samsung - 11.6" Chromebook - Intel Celeron - 4GB Memory - 32GB eMMC Flash Memory - Night Charcoal.
  • Alt View 14. Samsung - 11.6" Chromebook - Intel Celeron - 4GB Memory - 32GB eMMC Flash Memory - Night Charcoal.
  • Chrome OS Tips video 1 minutes 15 seconds

Samsung - 11.6" Chromebook - Intel Celeron - 4GB Memory - 32GB eMMC Flash Memory - Night Charcoal

Model:
XE501C13-K02US
SKU:
6239912
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.5 out of 5 stars with 1723 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the ease of use, compact size, and affordability of the 11.6" Chromebook. Positive feedback also highlights its long battery life and adequate performance for everyday tasks like web browsing and email. However, some customers express concerns about the screen quality and limited RAM, impacting the overall user experience for multitasking. A few users also mention challenges with the charging port.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,723 reviews

  • Excellent value

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what I paid for the Chromebook, it’s well worth it. My kids use it for school projects and for watching movies.

    I would recommend this to a friend

  • Now I can travel and play

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed at a reasonable price. That's why I always do my shopping for these kind of things with you.

    I would recommend this to a friend

  • School Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 11yr old needed a laptop for school and due to the positive ChromeBook reviews thought I’d give it a try. So far so good!

    I would recommend this to a friend

  • Good computer for my needs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing too fancy, but good for paying bills and internet browsing. Good computer deal.

    I would recommend this to a friend

  • Great Starter

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great starter computer for my son and his school work. Doesn’t hold a lot of memory, but is very good quality

    I would recommend this to a friend

  • Super pleased with this chromebook

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first experience with a chromebook. Extremely efficient and functional computer. Fully meets my needs.

    I would recommend this to a friend

  • Perfect for general use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this to replace our aging laptop. It is perfect for browsing the web and transfering files to back up hard drives.

    I would recommend this to a friend

  • Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for school work and it works better than I expected. This product is great processor is phenomenal.

    I would recommend this to a friend

  • Chromebook for Students

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my two girls who are 14 and 17 and they are working out great for them to use for their school work.

    I would recommend this to a friend

  • Good price!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for my mother who only need internet access. No worries with hard drive and storage space.

    I would recommend this to a friend

  • Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 of these for my younger daughter’s to do their homework and keep up with there friends. Love the built in security.

    I would recommend this to a friend

  • Great laptop for school kid

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her chromebook. It just the right size for her to take it on the go. I would recommend for any school kid.

    I would recommend this to a friend

  • LIGHT WEIGHT, EASY TO USE, GOOD BATTERY LIFE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CHROME OPERATING SYSTEM IS INTUITIVE. GOOD VALUE FOR THE PRICE. THE ONLY DRAWBACK IS THAT IT TAKES TOO LONG TO RECHARGE

    I would recommend this to a friend

  • Convient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A chromebook is so valuable to a youngster in school. Much easier to manipulate and use than a laptop. Also much cheaper

    I would recommend this to a friend

  • product is working oot great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    shipping product was excellent, we are enjoining our laptop very much. We recommend this product to everyone.Thank You

    I would recommend this to a friend

  • Great deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on Black Friday for my daughter. They use them in school so I know she will be excited on Christmas morning

    I would recommend this to a friend

  • nice chromebook

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop, very convenient for travel, fast operating system as well

    I would recommend this to a friend

  • Nice Entry Level Chromebook

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A solid device for web surfing. Appreciate the security of the Chrome OS platform. Love the ability to download android apps.

    I would recommend this to a friend

  • Works well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for browsing web and has useful apps. Slow to startup, sometimes have to press power button twice for it to startup.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    The screen lasted one day

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop and received it in the mail. It was a great deal and worked for about 2 hours. I closed the laptop and the screen had ink blotches in it when I reopened it. I was told that I would need to replace the screen. The laptop would not restart or reset. I threw the box away upon purchasing because I was confident that nothing would go wrong. I’m going to chalk this up as a loss and likely not purchase anything online from Best Buy again.

    No, I would not recommend this to a friend
Page 64, Showing 1,261-1,280 of 1,723 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.