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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1723 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the ease of use, compact size, and affordability of the 11.6" Chromebook. Positive feedback also highlights its long battery life and adequate performance for everyday tasks like web browsing and email. However, some customers express concerns about the screen quality and limited RAM, impacting the overall user experience for multitasking. A few users also mention challenges with the charging port.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,723 reviews
  • Rated 5 out of 5 stars

    Love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a Christmas gift for my daughter (8yrs old) and she loves it hasn’t put it down since she got it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Right click and Chrome interface is annoying!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1) I was expecting this to be faster. It's a lifetime waiting 1 or 2 seconds for everything you do. I thought this would be faster since it doesn't have a bulky and slow operating system like Microsoft Windows. But too slow for me. 2) And then I learn that Chromebooks don't have a regular "right click" that I'm used to on the PCs and MacBooks. Right clicking with a Chromebook interface is annoying! 3) And... I understand that the Chromebook is for portability and online use only. But for a computer to offer only online use, I was hoping it was a little thinner, or at least a bit less weight... 4) I also found out that Chromebooks have an expiration date as to how long you can get updates on the operating system. Once that date is reached, I think I will have to use the computer as is until I get a new one. If I had known that my model only had 2.5 years of updates left versus the max 6 years, I would have purchased another model.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ok so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to purchase this online on black Friday. It seems ok so far. Not super fast but it does the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than windows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed for class for notes. Only needed small hd capacity. Definitely better using chrome than windows os.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    got it as a birthday gift and i love it!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got this laptop as a birthday gift and it takes time to gt use to but once you do its a cool laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a Christmas present for my 11 year old n he loves it. My daughter n I also have one too.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Greater laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. Considering the specs it was a great deal.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your feedback! I'm glad to hear that you're enjoying your Chromebook. ^Lo Samsung

  • Rated 4 out of 5 stars

    Great for preteens

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 10 year old daughter needed a computer for basic school work at home. This did just the trick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a laptop that would suit my needs for both school and watching youtube and netflix

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung - 11.6" Chromebook - Intel Celeron - 4GB Memory - 32GB eMMC Flash Memory - Night Charcoal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect size for me to handle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new chromebook. Now I can do things on it more than what my cell phone would allow me to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got this for my daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will be my daughters first computer so she can do tutoring online and keep ahead on her grades.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits basic needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked for an affordable personal computer to do basic searches and spreadsheets. Fits these needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Expected for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed is not so good but okay. Good for people just browsing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has met my expectations and needs. I'm enjoying the features and very happy with the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product for a Black Friday door buster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems fast so far easier to operate than a laptop at least for my children who received these for xmas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook works as expected. We purchased 2 for our daughters to use at school. No problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Learning to Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Learning to Love It Lol.My First Laptop. I'm getting better. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great student aid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas present for my grandchild to help her with her homework. She loves it.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 3 out of 5 stars

    U get what u pay for

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen broke and wasn’t even dropped. It’s was also very slow

    No, I would not recommend this to a friend