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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1723 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.1 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the ease of use, compact size, and affordability of the 11.6" Chromebook. Positive feedback also highlights its long battery life and adequate performance for everyday tasks like web browsing and email. However, some customers express concerns about the screen quality and limited RAM, impacting the overall user experience for multitasking. A few users also mention challenges with the charging port.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,723 reviews
  • Rated 4 out of 5 stars

    Great for kids

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been great to get through the zoom classes for lectures on school.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Great beginner laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good laptop for sending emails and doing basic things.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    paid $129.99 - when I tried to order another - price had increased - best buy refused to honor price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer for my daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    light and very reliable, my daughter is very happy she can accomplish a lot of her school homework.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Starter Chromebook

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value at an amazing price. Easy to set up and use within minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandson needs this for school and homework

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a Christmas present so it hasn’t been used yet. But I am very excited to see him open this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop for internet use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a laptop used primarily for acessing the internet. Ok for light word processing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for grandson to help her with school work. Satisfied with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is great bought for a gift for my sister she loves it can’t put it down thanks again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Black Friday purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good purchase. I got it for christmas. Wish it came in cool colors too for the same price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for the kids

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this for the kid's school and they have loved using it. Works perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Light weight Chromebook

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, perfect for beginners. Easy functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meets needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter to take to school and it meets her needs. It has been reliable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Intro Notebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for my mom and she loves it. She is not tech savvy so this was perfect for her

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife absolutely loves this chromebook. The best electronic since the iPhone in her words.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device. Wish the keyboard was back lite but otherwise great device for kids.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a billpay and banking specific chromebook.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Shawn, I really appreciate you taking time out of your day to leave us feedback. ^Michelle Samsung

  • Rated 5 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price. Definitely recommend this for anyone that doesn’t need a lot of storage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great starter for a 6 grader

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my son since they are going to be using these next year for school and he love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a great Black Friday price and I’m sure my daughter will love unwrapping this on Christmas

    I would recommend this to a friend