Customer Ratings & Reviews
- Model:
- XE501C13-K02US
- SKU:
- 6239912
Rating by feature
- Battery Life
Rating 4.0 out of 5 stars
- Speed
Rating 3.9 out of 5 stars
- Display
Rating 4.1 out of 5 stars
Customers are saying
Customers appreciate the ease of use, compact size, and affordability of the 11.6" Chromebook. Positive feedback also highlights its long battery life and adequate performance for everyday tasks like web browsing and email. However, some customers express concerns about the screen quality and limited RAM, impacting the overall user experience for multitasking. A few users also mention challenges with the charging port.
This summary was generated by AI based on customer reviews.
Functional for light work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not my favorite product for everyday use, but it is useful for light work.
No, I would not recommend this to a friendGets the job done
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was alright in a pinch while waiting for my new lap top to be delivered
I would recommend this to a friendOk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this and upon start up and installation i was getting errors. I returned it
No, I would not recommend this to a friend- Cons mentioned:Screen quality
cheap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't like it at all. Screen not very good, sluggish,
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for taking the time to let us know. We strive to keep our customers happy and use valuable feedback like yours to better our products and the Samsung experience for others. ^Lo
Good chrome book for a child
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I expected. Slow processing and battery life was not what I expected.
No, I would not recommend this to a friendGreat for general use
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t load quick. Sometimes have to shut down and restart to make it load.
I would recommend this to a friendSamsung chromebook 32GB HD, 4GB RAM
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Optimal chrome book for basic needs, does exactly what i need it to do.
I would recommend this to a friendLaptop hard to manuver
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like chrome but this laptop not easy to use. Hard to arrow up or down.
I would recommend this to a friend- Cons mentioned:Screen quality
not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had a big issue with the screen quality and also while watching tutorials on you tube the screen turned green multiple times!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Oigaperoque, I understand your frustration with this Chromebook. We would be happy to assist you with this. For further assistance, please contact Samsung Customer Support via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
4. Toll-free calling: 1-800-SAMSUNG
^Michelle
Great starter computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price the computer specs are great. I strongly recommend the computer
I would recommend this to a friendgreat for someone who doesn't want alot of options
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.lts good for searches and checking emails and just for just everyday stuff
I would recommend this to a friendok
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.work but nothing fancy and I think it would be good
I would recommend this to a friendGreat chrome book for a beginners
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to navigate. Setup is a little bit confusing.
I would recommend this to a friendChrome book
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good value, my 13yr son loves it easy to use, parental locks
I would recommend this to a friendBrand response from Samsung
Posted .Hey duke! We appreciate the positive feedback. We welcome you and your son to the Samsung family. ^Ash
Not what I expected from my first Chrome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first Chrome PC and I had thought it would be faster than it is. I don't try to multitask while using it nor do I try to download any complicated programs.. No matter, the PC will return to the home page and the page I was working on will be gone. Lesson learned.
No, I would not recommend this to a friendGood buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a good buy . Serves its purpose for my 9 yr old.
I would recommend this to a friendIt can't run anything
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Whenever I try and download something it can't run it.
No, I would not recommend this to a friendNo what I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really didn’t have a good use for this product....
I would recommend this to a friendUgly gets job done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ugly but gets job done my kids uses it for school.
I would recommend this to a friendNice cromebook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was bought for my grandchild who is in 5 th grade.
I would recommend this to a friend