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Customer reviews

Rating 4.5 out of 5 stars with 1723 reviews

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Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.1 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers appreciate the ease of use, compact size, and affordability of the 11.6" Chromebook. Positive feedback also highlights its long battery life and adequate performance for everyday tasks like web browsing and email. However, some customers express concerns about the screen quality and limited RAM, impacting the overall user experience for multitasking. A few users also mention challenges with the charging port.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 1,723 reviews
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable and compact for traveling. Worked without flaw and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Great Price Easy setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Chromebook. I realized that about 90% of what I do on a computer is all online in the cloud. I wanted a small unit to go along with my desktop which I use for simulation. This was an easy unit to set up, many of the things on my desktop were easily loaded onto the Chromebook. Battery life is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent for school and personal use.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good laptop. I love it. It's very light and easy to carry around. It works excellent for school and personal use. I recommend anyone to get this that's in college. I wouldn't mind buying another one.

    I would recommend this to a friend
  • Cons mentioned:
    Charging port, Screen quality

    Rated 2 out of 5 stars

    Even at a Black Friday Price- I cannot recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually a revision to a previous Samsung Chromebook 3. I have now owned both I honestly feel like the previous model ran better and slightly smoother/faster. Everything loads slowly. Graphics on webpages in chrome, text-entry fields in webpages, etc. You will repeatedly click hyperlinks because you won't be sure if your click registered or if this chromebook is just "thinking about it". The screen is borderline unusable. The off-axis viewing is such that if you're +/- a degree or two from center, you lose all color. Seriously. If you're not looking almost directly at the center of the screen it will wash out and at extreme angles the colors will appear inverted. The speakers are on the bottom of this- so if you use it in bed with this chromebook propped up on your legs you'll dampen all the audio. The build quality is like one greyish colored plastic brick. Feels cheap. Keys feel wobbly. Charging port feels cheaply designed with a fragile and thin charger. This is wack. 100% wack. Cannot recommend.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this chromebook today and it performs amazingly! I am blown away by the functionality this laptop has for the cheap price. This is also easy to carry around. The audio quality is very good too. I am looking forward to what this chromebook has in store for me :)

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Noah, thank you for taking time out of your day to leave us this positive feedback. We appreciate you being part of the Samsung family. ^Michelle Samsung

  • Rated 4 out of 5 stars

    computers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far granddaughters are still using. college courses

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Basic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great personal computer for slight personal use. It was appropriate for easy every day browsing, creating documents and zoom functions. My only dislike is that the software expires after three years; but, the hardware is still in excellent condition. Best little computer I've ever owned.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No longer updated with Android

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It no longer receives any Android updates. Such a waste! My iPad, which is older, is still running fine and can get updated with the latest iPadOS.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great starter laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first laptop and though it is not a super crisp HD screen laptop, I still love it much more than my tablet. I mostly bought it so I can have a computer with me when I travel. I have not gotten the chance to use it very much as my schedule is busy, but I have enjoyed it when I do have the chance.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 1 out of 5 stars

    Two machines don't work out of the box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my pre-teen's Christmas since all of her school work is not only computer-based, but Google products based. I have absolutely no knowledge of Chromebooks, so keep that in mind. First, the screen quality is pretty laughable, but for the Black Friday price and who it's for, it'll do. My major issue with this machine is that straight out the box, I had charging issues. It seems that the only way to get it to hold the connection with the charger is to plug it in on a desk and NOT MOVE THE CORD AT ALL. The slightest movement will cause it to disconnect. I don't mean the cord comes out of the port. It's still in there, it's just that the slightest rotation of the plug or any movement at all breaks the charging connection. Thinking this mustn't be right and that's not how charging brand new electronics should work, I exchanged it for the same product. The second Samsung Chromebook had the SAME ISSUE, only slightly worse!! It's not feasible to have a device that you have to create the perfect setup just to charge and forget trying to use it while charging. These are brand new products. They should charge like champs! I'll try with one more and actually check the charging in-store, but this is ridiculous. I'm not asking for miracles. I just want it to plug in the charger and have it charge the machine without disconnecting until I physically remove the plug. If the plug is in the charging port, it should charge. Right??

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Still works fine after 4 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still works fine after 4 years, which is rather surprising given how cheaply they make most things anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect beginner system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for 10 yr old son. Replaced a older 2gb model. The speed and response is much more stable. He YouTube's, and plaid roblox

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic simple value for money No problems after 4 years

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend for anyone that just wants a computer to watch Netflix and not to do any heavy work

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new chrome book was easy to set up and easy to use. Enjoying it very much.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Chromebooks are great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works flawlessly and fast. Seems to be a lot better than Windows

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Just Right

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect little Chromebook just right for internet browsing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get's the Job done.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very effective and get the job done. Capable of running Microsoft, adobe reader, and other programs as well. This Chromebook has never let me down. It would be a perfect introduction for someone whose never used, or had anything like a laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is light and looks good! The design is better!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Regardless of Hardware Chrome OS sucks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chrome operating system on laptop or chrome Box is VERY LIMITED in what you can do with it. Most apps for it are very limited also. Sorry I bought mine (HP chrome Box). For online browsing and google apps it is OK But will not connect to my NAS or printers. No good graphics programs for it. Used it to make this post .:'--':.

    No, I would not recommend this to a friend