Customer Ratings & Reviews
- Model:
- XE501C13-K02US
- SKU:
- 6239912
Rating by feature
- Battery Life
Rating 4.0 out of 5 stars
- Speed
Rating 3.9 out of 5 stars
- Display
Rating 4.1 out of 5 stars
Customers are saying
Customers appreciate the ease of use, compact size, and affordability of the 11.6" Chromebook. Positive feedback also highlights its long battery life and adequate performance for everyday tasks like web browsing and email. However, some customers express concerns about the screen quality and limited RAM, impacting the overall user experience for multitasking. A few users also mention challenges with the charging port.
This summary was generated by AI based on customer reviews.
Defective out of the box
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The charger for this device was ill-fitting, and the device would not charge unless I practically held the charger tip in place. Also, the thing is slow as molasses in January. Pass it up--there are better devices in the same price range.
No, I would not recommend this to a friendQuit working in 2 weeks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my son to use in class rather than carry his expensive laptop. It worked for a few days, seized up, he got it working again, and now it's totally inoperable. Returning for another brand.
No, I would not recommend this to a friendBrand response from Samsung
Posted .I understand that you're returning this Chromebook, but if you still have it and would like further assistance, please reach out to us at any of the following sources: Facebook Messenger: (http://m.me/samsungsupport)Twitter: (https://twitter.com/messages/compose?recipient_id=18768513) LiveChat or Email: (https://www.samsung.com/us/support/#contact_us_for_support) Or give us a call at our Toll-free calling: 1-800-SAMSUNG. ^Ash
Not worth it.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not good. Really slow when it turns on. Really disappointing.
No, I would not recommend this to a friend