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Customer Ratings & Reviews

Your price for this item is $161.99
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The comparable value price is $269.99

Customer reviews

Rating 4.5 out of 5 stars with 322 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers appreciate the 15.6" Chromebook's ease of use, large screen size, and overall performance. Many also praise its affordability and excellent battery life. Positive feedback frequently highlights the sleek design and lightweight nature of the device. The laptop is considered a great value for its price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 322 reviews
  • Rated 1 out of 5 stars

    Chromebook

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was is the he third time repairing laptop for internal problems.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Faithful customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's up? Was not happy with the product will not right click? Took it back was told I was out of return time which was 14 days I had it for 15 was not happy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst laptop ever!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is so dim and colorless it's hard to even read what's on it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello PaulK, thank you for your feedback on your Samsung Chromebook. We completely understand how important your device is to you every day. We have available online the full device manual to help you troubleshoot the brightness of your display. You can also reach out directly to the Samsung Support Team if you believe any aspect of your device is not functioning as intended. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 1 out of 5 stars

    Crappy Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not really given a full tutorial on the Chromebook, and it didnt donwhat i thought it was able to do so i returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy refurbished.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came in and after one day the keyboard quit working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good luck

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wouldn’t connect to my home Wi-Fi, so I swapped for another..that one had the same issue. Also wouldn’t connect to the Best Buy Wi-Fi. Never actually used it, Just went with a completely different laptop.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Chromebook for elementary school

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a 3rd grader to do online math and reading practice tied to their classroom lessons, they have small chromebooks they keep in school? this was a great deal 100$ off for Labor Day sale, works perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    The Computer is good!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size and it works great. Only thing I don't like is that you have to sign in your email account to get in the computer. But other than that it good.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Chromebook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this chromebook very pleased with it fast and all i need in a laptop web surfing and email its woth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Chromebook

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product.....................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Chromebook and samsung awesome pair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been great so far. Big screen lots of power. A lot of bang for your book

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Chrome Book

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift he loves it does every thing he wanted

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Not the best, but good homie :)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast delivery, and a great computer if you are on a budget.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Recomended..

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    completely a very good article easy to handle it is like a phone I love it..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop. No OBS.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an amateur with laptops. The first one I had was way back in highschool. I like the Chromebook but I have such a hard time with Linux. I wanted to use OBS but I found out the hard way that it is a whole lot easier on windows. I don't have a dest for a whole computer and PC set yet.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well for the price. Easy set up and run all apps that i need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is just what I needed I needed to replace an existing laptop that wasn't letting me see the whole display and use the apps from playstore

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bulky but overall it was what is supposed to do Everything was pristine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    product review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product which greatly enhances my productivity.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    WORST PURCHASE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the WORST LAPTOP I HAVE EVER PURCHASED. It was a waste of money. Unfortunately I didnt go back in time to return it. It is SO SLOW AND LAGS SO MUCH. It causes anxiety. I purchased it to project google slides but even that is a laborious job for this laptop. It takes way longer than it should to just open up any web browser. I tried to stream a movie, but of course IT LAGGED TERRIBLY. I hate this laptop.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there MaryelaG, thank you for your feedback on your Samsung Chromebook. We understand how important the full functionality of your device is to you every day. We have a few articles online to help you with this matter at your convenience titled "Samsung Chromebook is slow or not working properly" and "Samsung Chromebook crashes or freezes". We also have the Samsung Support Team who can work with you as well if this experience continues with your laptop. Thank you for being a Samsung customer. -Elizabeth Samsung